They will not let you talk to anyone in the US and they slow down older plans. If your plan is older they will not give you full trade in credit on your old devices for the promotions they run. Over all they are one of the worst phone service providers there is.
January 2024
Thank you for the deceitful experience! It is wild how people just lie lie lie.Why? Why? Why? What a disgrace.
December 2023
I spent several hours on the phone with Corp trying to transfer from an Samsung to IPhone. No one could figure out a few issues. I went to the Verizon at 5855 E Broadway Blvd today. Kelsey helped me and figured it!! She is extremely professional, very patient, kind and knowledgeable!! She is absolutely the BEST?