Hertz Car Rental - Bentonville - 14th Street HLE
Car RentalHours:
406 Razorback Dr, Bentonville AR 72712 Hours
About Hertz Car Rental - Bentonville - 14th Street HLE
Hertz Car Rental - Bentonville - 14th Street HLE, located at 507 Southwest 14th Street, Bentonville, AR, offers a welcoming car rental experience with a variety of vehicles including luxury cars, SUVs, vans, and more. Customers have praised the staff for their excellent service, particularly highlighting a young lady named Courtney for her exceptional kindness and support. She has been noted for her ability to assist multiple customers efficiently, providing helpful answers and ensuring a smooth rental process. Many reviewers appreciate the quick response times when calling the location and the staff's willingness to resolve issues promptly. One customer shared a positive experience after a stressful car wreck, leaving the location feeling reassured due to the staff's attentive care. Overall, the location is recognized for its friendly and helpful team, making it a preferred choice for both frequent and first-time renters.
Most Recent Reviews
June 2026
The people working in the office really don’t want to be here…both individuals I dealt with acted like I was troubling them by coming in. Definitely not a customer first company!
April 2026
Chris the manager was cold, rude, arrogant and unhelpful. Poor communication then they said it's our fault we weren't paying attention. Didn't listen, no compassion for the problems we were caused by their unprofessional handling of the situation. I asked to speak with her boss and she refused.
April 2026
Customer service number is worthless. Robot drags you through several minutes of option and repeating itself with irrelevant nonsense, finally tells you it is transferring to a human - then the robot comes back to say the offices are currently closed. Could have done that at the beginning of the call. Never again - switching...
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