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“I was dreading getting new phones. But Banin at T-Mobile in Sam’s made it so easy. She understood my needs and met them swiftly. Even offered to transfer my old phones to my new ones. That’s great because I didn’t know how. Go see her!”
“HUGE shoutout to Cameron for going well above and beyond in helping us with a difficult situation. We had to make multiple visits and he let us know when he would be there to continue helping us. We appreciate the kindness more than you know. Customer service is hard to find these days and you are an absolute rockstar!!! Thank you!”
“Tiffany is who helped me from beginning to end of my emergency appointment. She is a delight to work with. Such great customer service. Above and beyond. I’m an office manager and degree of attention paid to detail is over the top. I had a led xr7 and it locked on me with years of family pics not to mention contacts and work related information. She went above and beyond. I must express that again. Thank you Tiffany, if I could give you 20 stars or above I would. Keep doing what you do….”
10AM - 8PM
1607 Albert Pike Rd D, Hot Springs
Mobile Phones
“We went in this morning because we were traveling through Arkansas, and my friends. Google pixel was ruined from Water. Tray. Hooked us up. He was very professional, great sense of humor, and all around good dude. The best part is he converted from a android to a new iPhone. Thanks Tray”
“Trayanna was great she was multi talented for sure she was answering phone helping us and another customer this store is great she is amazing go check her out with the deals as well thank you so much”
“Paid my dad's bill at this location. All that was needed was last 4 of social and 4 digit pin. My father is elderly so he keeps a simple flip phone, however the store is equipped with up to date phones with great start up packages and reasonable monthly payments.”
“Our rep was Obie Staggs and he was super professional and met our every need! He was highly knowledgeable on all the details and after being a Verizon customer for over 20+ years, it was the best customer service experience to date.”
“Accidentally ran over phone and was referred to The Device Medics by my Fiancé as he had used their services before. Paul was courteous and repaired my IPhone good as new! I’m satisfied with the results and the prompt attention that he gave me. I highly recommend giving him a try if you’re having phone issues.”
10AM - 7PM
3955 Central Ave Ste 3, Hot Springs
Mobile Phones
“Maria, was awesome! We loved her and appreciated her so much helping us pick out phones and getting all the information switched over. She had a terrible customer in there yelling and making a fool of himself talked so bad to her. I kept my mouth shut bc I didn't want to escalate the situation, but I can tell you one thing if he was to of acted out any further that was physical we would of had your back Maria. We only want to come in there to see Maria from now on! Thank you, Maria!”
“Great store and a friendly staff. The young lady who helped me named Lynasia, was very helpful in helping me find exactly what I was looking for. She was very knowledgeable about televisions as well.”
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“The rep was effective, efficient and personable all the while getting the new phone set up and get me out the door so I could take care of timely necessary personal business.”