London Drugs, located in Burnaby's Lougheed Mall, has been a beloved shopping destination and pharmacy for many years. The store is known for its friendly staff who are dedicated to providing excellent customer service. Shoppers appreciate the seasonal and weekly specials, as well as the convenient free parking, including options for handicap accessibility.
Customers have shared positive experiences, particularly in the photo department, where staff go above and beyond to assist. For instance, one employee ensured a last-minute photo scan and print was completed in under 30 minutes, showcasing a commitment to customer satisfaction. Another staff member followed up on a return process with a reassuring phone call, highlighting the store's exceptional service.
London Drugs also offers a range of tech services, including computer repairs and support, ensuring a convenient one-stop shopping experience for local customers. With its focus on community needs and a welcoming atmosphere, London Drugs continues to be a preferred choice for many in the area.
Picked up an Online order, the manager and clerk were extremely kind and helpful
September 2026
Great experience at this location. Exceptional service by Mahesh. He helped me with all my questions regarding monitors and chairs. Would recommend to visit the location regarding any tech items, very knowledgeable and helpful! Thank you.
August 2026
Very impressed by Leilani’s care and service at the photo lab! I came in to print a custom birthday card, and she was incredibly helpful in walking me through the entire process. Much thanks! I’m so happy with the results :)
