The Shoe Company
Shoe Stores
Hours:
9855 Austin Road Suite 172, Burnaby BC V3J 1N4
Hours
About The Shoe Company
The Shoe Company, located in Lougheed Mall on the ground floor, offers a great selection of sports and casual shoes at various price points, often featuring excellent discounts. Customers have praised the store for its friendly and welcoming atmosphere, with staff members providing helpful and professional service without being pushy.
Adnan, a supervisor, has received particular recognition for his patience and expertise, assisting customers with both returns and new purchases. His dedication to customer satisfaction has encouraged many to choose this location over others. Whitney has also been highlighted for her exceptional kindness, going above and beyond to help a family recover lost photos left in the store.
Overall, shoppers appreciate the relaxed environment that allows them to browse and try on shoes at their own pace, making their shopping experience enjoyable. With a solid reputation for customer service and a diverse range of footwear, The Shoe Company is a go-to destination for shoe shopping.
Most Recent Reviews
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May 2026
great service provided by the manager and their staff. they're very sweet and attentive. i had an issue with the shoes i bought and wanting to get a refund, so they went beyond and above for the solution.
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March 2026
Great selection of shoes at reasonable prices. I ordered online to the store and they were able to hold my order past the initial pick up date. Staff were super friendly!
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March 2026
Thanks assistant Nayan for a great help to find 2 pairs of sneakers for my sons
More Comments(59)
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