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“i walked into rivieras for the first time a few weeks ago. there were amazing dresses i was in awe. as soon as we walked in a very kind helpful saleswoman recommend some dresses i was into and sat my aunt and uncle into a very comfortable seating area to observe. i tried on a handful of dresses and i had one dedicated sales women to help us with pinning the dresses so they would fit properly. she even gave me some jewelry to compliment the dresses. we were amazed with the costumer service that yesterday after giving some thoughts on the dresses we came back! once again we had the same sales lady along with some other of her co workers help out and they were all super generous and honest. after going to a different store to try on dresses this place is a step above. i felt like a princess! ps. left with a gorgeous dress that day! love you guys!”
“I went to this hot topic about a week ago! The staff were all so friendly and awesome! I ended up getting some pretty cool pins there. Shout out to the worker named Lulu for being super friendly and making the vibe extremely welcoming! ✨”
“First, I’d like to recognize Caroline for her exceptional service. I was shopping at the Metrotown location, looking for a dress, and she made the entire experience so enjoyable. She went above and beyond by helping me put together a complete outfit, including jewelry and accessories, with such great attention to detail. All of the staff were incredibly friendly and helpful throughout my visit as well. Overall, it was such a lovely and memorable shopping experience!”
“I’m terrible when it comes to knowing suit cuts/fits etc and it was very busy today but Sina made a lot of time to help me figure out the fits and sizes of everything I needed. He was super attentive and helpful and professional. Very positive experience”
“Radhe and Ercan were amazing! They helped us find exactly what we were looking for and were so attentive. Can’t recommend them enough! Thank you guys :)”
10:30AM - 5:30PM
4531 Hastings St, Burnaby
Womens Clothing
“I've been coming to Rachel to get my clothes altered for years and she is incredible at her job. She's done all sorts of alterations for me - pants hemming, shortening sleeves to more complex suit and dress tailoring. I've always had a great result and been happy with the work. Prices are reasonable given the amount of work required. Would suggest coming in person vs. trying to call as she's typically busy. If she turns you away because there is a line just come back a bit later. She doesn't have a formal receipt process but you can ask for an itemized list and pay either at drop off or pick up. Would recommend her work over anyone else in the area!”
“These women are amazing, I had so much help from them. I went to the mall to meet a friend for coffee on a Sunday and noticed the displays, great colors and lovely layered outfits put together with great accent jewelry, I could not resist, they found all the sizes I needed and made great suggestions for outfits, I spent $400 as they had such great outfits!”
“Rozhin is an outstanding employee. Her beautiful black curly hair, energetic smile, kind words, and genuine compliments made my experience so much better. It's rare to find customer service like this these days. She made me feel welcomed and valued, and employees like her deserve to be recognized. She definitely deserves a raise
Thanks 😊 🫂 🙏”
“I am always on the lookout for new trends . I am more towards fun colors not beige or tone down pink or brown . I will try at least this winter for dark drap colors.”
“I go to Old Navy once in a while, not expecting anything special, but I want to leave a 5 star review for an associate named Rose. She was super nice and helpful, and told me about a discount on some of my items that I had no idea about. Great service, thank you lots!!”
“Great boutique and friendly customer service! There are clothing here for all ages. Cute, fun and very affordable clothing. Love there assorted dresses, pant suites and sexy styles!👍🎉💋”
10AM - 9PM
4800 Kingsway, Burnaby
Womens Clothing
“Stopped by to pick up my pant for fixing but chaos at check out and pick up area :( However amazing Jen, even only by own self at area, was quickly approach and help me right away. 10/10 service”
“Outstanding experience today!!!!!Got a great jacket today, the 2 women working @ the store today were simply outstanding, kind, polite, gracius, completely customer service oriented, and so excited to be working at Reitmans an Iconic Canadian brand, thank you for your time today it was a pleasure!! I will be back!!”
“I had an amazing experience. Riyana went above and beyond to help me find my size. I have very large calves and I had to try 10 boots to find my size. Riyana was very patient with me and provided helpful recommendations. I highly recommend this store.”
“Staff was friendly and helped me with a refund from over a year ago lol. That was nice of them and I super appreciated the woman's help. Footwear guy was a little sassy but I think that's just his personality so I got behind it and he was definitely helpful so no complaints there. I appreciated his direct response to the footwear availability and he seems to have a good hold on exactly what's going on there so thank you sir.
Store was clean and had everything I was looking for.”
“I always shop at this store! They have catchy items with affordable prices! Alice is really great and goes above and beyond to help customers! Thank you Alice!?”
“I went their with my cousin yesterday just looking around they had great customer service we were helped by this girl with curly hair (I forgot name sorry) they were the manger working there yesterday they were super kind and had sick style and were very helpful”
“This is a good clothes boutique. It has some nice casual ware for reasonable prices. The staff are quite professional as well. If you are ever in the Metrotown mall, I would check this store out.”
10AM - 9PM
4700 Kingsway, Burnaby
Womens Clothing
“We were blown away by the customer service here today, Sunday morning June 14, 2026.
My ten year old daughter and I popped in and the two women working were outstanding. So kind, so lovely. They made my daughter feel really good about herself, which made my day. We think one lady was named Meghan, but we can’t remember the other lady’s name. Both outstanding at their jobs. I hope TnA recognizes their kindness and sees them for the brand ambassadors they are. We’ll be back. Thank you.”
10AM - 9PM
268, 4820 Kingsway Spc M175, Burnaby
Womens Clothing
“Great employee interaction here always. Today I was super grateful for Angela's hospitality and geniality. I really needed it. You are amazing!! Thank you, Angela. Seriously from the bottom of my heart.”
“Went back to thank them again!
Perfect score for the service by Navjit and Tanner. Navjit literally picked out all the dresses for me because for some weird reason the company’s dresses run very small and there’s limited stuff in my size. She found me so many dresses on the floor. Tanner was super kind and helped me the entire time too. The staff here work so hard. If it wasn’t for the staff, I would have bought one dress only. With their help and moral support, I bought more than 20 dresses. I hope the company gives the staff credit. And every staff was super kind.”
“This five star review is only for Carolina in the kids department. She was super patient, incredibly helpful, and so welcoming. Carolina is extremely nice and made the whole shopping experience easy and enjoyable. Her kindness and positive attitude really stood out. Thank you, Carolina you’re amazing!”
“I love this place! I came here to buy only one top and ended up buying a whole wardrobe. Extra shoutout to Justin!!!!!! please do yourself a favor and ask assistance from Justin! Justin knows exactly what will go well with you!”
“Hi, I wasn’t planning on going to the mall today but joined my bro n sis in law n the first spot we stopped was at Club Monaco, and had the pleasure of meeting Tori, absolutely a dream sales associate giving such a refreshing, stylish n positive vibe that is increasingly rare these days! I get anxious and typically do online shopping but I loved the spaciousness, and NY aesthetic going on. Club Monaco is a 90s staple & would also love to see the retro crew necks back with logo. I just want to thank Tori and her own personal style as well as makeup was ? on point, she needs to be on the front of the ad campaign! Absolutely stunning and she had impeccable style choices and a cool n confident energy and I plan to return back again, ✨”
“I had an amazing experience at the Michael Kors store, all thanks to Priyanka. I went in to buy a gift for my girlfriend and was completely confused about what to choose. Priyanka patiently listened to everything I explained about my girlfriend’s preferences and taste.
She took the time to show me almost the entire store, explained each option in detail, and helped me understand what would suit best. Her positive attitude, deep product knowledge, and willingness to go above and beyond made the whole experience stress-free and enjoyable.
I ended up making a purchase confidently, and I couldn’t be happier. Truly outstanding customer service. Thank you so much, Priyanka — loved the service!”
“Name brands but 50% off or more in some cases. It’s a hit and miss sometimes you find something good sometimes there’s nothing kinda like a thrift store but the products are new.”
“I enjoy coming to this location because it’s always easy to park, the store is clean and net, and the staff have always been friendly, but not pushy. There’s space to move freely without having to shimmy around racks or other people. My only complaint is that it’s sometimes hard to find my size, but then I just order online.”
“Muskan was fantastic! Helped me find a dress I loved in the right size at another location and had them hold it for me to go pick up. Tysm! 🙏
It's a stunning dress. 💕”
“My wife and I are happy to share the great experience with Mr. Teddy Chen in the Weekend MaxMara store in Metropolis Burnaby BC location store.My wife bought the black padding jacket but unfortunately, she found out some issue immediately so she contacted to sales person to solve the problem but not much supportive after sales so my wife was so worried about it because we need to come back to home in US at tomorrow. Fortunately, my wife could reach out Mr. Teddy Chen over the phone. although Mr. Chen was not sales person for my wife's jacket. he took care of everything for my wife to solve the problem with endless smiles. It was so amazing experience. we never met this great sales person in any store in US, Canada, ASIA, and even Europe. Mr. Chen is really amazing sales person and MaxMara sholud be proud of him!~.Thank you so much !~ Mr. Teddy Chen again!~Happy New Year 2024.”
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“This review of FYL and lovely fitter Mel is long overdue. Mel has taken care of me so well on two separate occasions and I appreciate how wonderful and attentive she is. She had a few bras ready for me to try on and as usual I found the perfect bra with the perfect fit. Going into stores is kind of anxiety-inducing for me and FYL is the only retail store I can actually enjoy when I go in. I also bought some gorgeous cover ups (one has fringe and it just delights me) and of course if you follow FYL on insta you know how important it is to hand wash bras (haha Sonya are you reading) so I got some pineapple yummy something or other no rinse wash for delicates. Thank you FYL and extra special thanks to Mel for being so wonderful. ?”