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“i walked into rivieras for the first time a few weeks ago. there were amazing dresses i was in awe. as soon as we walked in a very kind helpful saleswoman recommend some dresses i was into and sat my aunt and uncle into a very comfortable seating area to observe. i tried on a handful of dresses and i had one dedicated sales women to help us with pinning the dresses so they would fit properly. she even gave me some jewelry to compliment the dresses. we were amazed with the costumer service that yesterday after giving some thoughts on the dresses we came back! once again we had the same sales lady along with some other of her co workers help out and they were all super generous and honest. after going to a different store to try on dresses this place is a step above. i felt like a princess! ps. left with a gorgeous dress that day! love you guys!”
“I went to this hot topic about a week ago! The staff were all so friendly and awesome! I ended up getting some pretty cool pins there. Shout out to the worker named Lulu for being super friendly and making the vibe extremely welcoming! ✨”
“My spouse loves shopping at this location. She always returns with purchases due to their personal, knowledgeable and attentive service. Special accolades to Pinty who has become her personal shopper.”
“I was at plenty Metrotown a couple weeks ago. Got to meet Ellysia. She was super helpful. Best customer service I've gotten at any store. Hope she becomes a manager soon.”
“This establishment offers a commendable selection of fashionable items at very reasonable prices. I recently visited this location in search of a dress for our Christmas party, and the staff were exceptionally helpful, even assisting with size suggestions. We will certainly be returning and recommending this place to our fashion-conscious friends.”
“I've been coming to Rachel to get my clothes altered for years and she is incredible at her job. She's done all sorts of alterations for me - pants hemming, shortening sleeves to more complex suit and dress tailoring. I've always had a great result and been happy with the work. Prices are reasonable given the amount of work required. Would suggest coming in person vs. trying to call as she's typically busy. If she turns you away because there is a line just come back a bit later. She doesn't have a formal receipt process but you can ask for an itemized list and pay either at drop off or pick up. Would recommend her work over anyone else in the area!”
10AM - 9PM
4700 Kingsway, Burnaby
Womens Clothing
“- Great customer service
- Decent selection
- Excellent prices
Needed a wedding suit for my Dad and was pleasantly surprised by the fit and feel of the suits at RW & Co. Philippe was incredibly helpful! He went above and beyond to track down sizes and make sure my Dad was outfitted with exactly what we need!
We spent all day looking at various suit outfitters at Metrotown, mainly Moores, Indochino, Tip Top, Banana Republic, etc. RW & Co ended up having the best fitting suits at an unbeatable price.
Thank you again Philippe!”
“These women are amazing, I had so much help from them. I went to the mall to meet a friend for coffee on a Sunday and noticed the displays, great colors and lovely layered outfits put together with great accent jewelry, I could not resist, they found all the sizes I needed and made great suggestions for outfits, I spent $400 as they had such great outfits!”
“I am always on the lookout for new trends . I am more towards fun colors not beige or tone down pink or brown . I will try at least this winter for dark drap colors.”
“I go to Old Navy once in a while, not expecting anything special, but I want to leave a 5 star review for an associate named Rose. She was super nice and helpful, and told me about a discount on some of my items that I had no idea about. Great service, thank you lots!!”
“So happy I stumbled across this place! They have some fun, unique, but also elegant pieces at a very reasonable price. I had been looking for THE sunglasses for ages to no avail, then ended up buying 2 pairs here. The worker, Larissa, was the true star though. She was so friendly and bubbly and just brightened my day! It's so nice to find spots like this!”
“I had an amazing experience. Riyana went above and beyond to help me find my size. I have very large calves and I had to try 10 boots to find my size. Riyana was very patient with me and provided helpful recommendations. I highly recommend this store.”
“Staff was friendly and helped me with a refund from over a year ago lol. That was nice of them and I super appreciated the woman's help. Footwear guy was a little sassy but I think that's just his personality so I got behind it and he was definitely helpful so no complaints there. I appreciated his direct response to the footwear availability and he seems to have a good hold on exactly what's going on there so thank you sir.
Store was clean and had everything I was looking for.”
“Been here several times this year. I like the selection and prices. Lineups are long at times if a weekend or evening. Weekdays are quieter and parking is much better too”
“I went their with my cousin yesterday just looking around they had great customer service we were helped by this girl with curly hair (I forgot name sorry) they were the manger working there yesterday they were super kind and had sick style and were very helpful”
10AM - 9PM
4700 Kingsway, Burnaby
Womens Clothing
“My sisters and I were the first girls in the store this morning and we were greeted with such kind staff who literally moved mountains to get us whatever size or colour that we needed, as well as getting someone to bring me a hoodie to their location which was super kind and appreciated. I had an extra wonderful experience today and I will be returning! Thank you guys”
“I always shop at this store! They have catchy items with affordable prices! Alice is really great and goes above and beyond to help customers! Thank you Alice!?”
“This is a good clothes boutique. It has some nice casual ware for reasonable prices. The staff are quite professional as well. If you are ever in the Metrotown mall, I would check this store out.”
10AM - 7PM
9855 Austin Rd, Burnaby
Womens Clothing
“Angelia was very friendly and helpful. She went out of her way to provide me perfect outfit for my special occasion. I am very satisfied with her expectional service. I will definitely come here for my shopping needs ?????”
10AM - 9PM
4800 Kingsway, Burnaby
Womens Clothing
“I know this sounds crazy but it was my first time at this store and I never wanted to leave! This place has something for everyone but on this day I decided that the only person that mattered was me (for once in my life) and I took full advantage of that! I purchased some of the softest, coziest, fashion forward clothing I've seen in a long time at very reasonable prices and the staff was lovely. I will definitely be back!”
10AM - 9PM
268, 4820 Kingsway Spc M175, Burnaby
Womens Clothing
“Great employee interaction here always. Today I was super grateful for Angela's hospitality and geniality. I really needed it. You are amazing!! Thank you, Angela. Seriously from the bottom of my heart.”
“This five star review is only for Carolina in the kids department. She was super patient, incredibly helpful, and so welcoming. Carolina is extremely nice and made the whole shopping experience easy and enjoyable. Her kindness and positive attitude really stood out. Thank you, Carolina you’re amazing!”
“Today I shopped at Winners on Rosser Avenue. I asked the employee Ana about the measurements of a bedsheet set. I was pretty impressed with her kindness and patience, trying to help me with the item. I appreciated her assistance. I definitely would recommend this Winners location.”
“Hi, I wasn’t planning on going to the mall today but joined my bro n sis in law n the first spot we stopped was at Club Monaco, and had the pleasure of meeting Tori, absolutely a dream sales associate giving such a refreshing, stylish n positive vibe that is increasingly rare these days! I get anxious and typically do online shopping but I loved the spaciousness, and NY aesthetic going on. Club Monaco is a 90s staple & would also love to see the retro crew necks back with logo. I just want to thank Tori and her own personal style as well as makeup was ? on point, she needs to be on the front of the ad campaign! Absolutely stunning and she had impeccable style choices and a cool n confident energy and I plan to return back again, ✨”
“I had an amazing experience at the Michael Kors store, all thanks to Priyanka. I went in to buy a gift for my girlfriend and was completely confused about what to choose. Priyanka patiently listened to everything I explained about my girlfriend’s preferences and taste.
She took the time to show me almost the entire store, explained each option in detail, and helped me understand what would suit best. Her positive attitude, deep product knowledge, and willingness to go above and beyond made the whole experience stress-free and enjoyable.
I ended up making a purchase confidently, and I couldn’t be happier. Truly outstanding customer service. Thank you so much, Priyanka — loved the service!”
“The associates at Oak and Fort Metrotown were very friendly and took the time to help me choose the perfect fit for my friend’s bridal shower. Highly appreciated.”
“We love this location! Flora was so pleasant and welcoming. She remembered me and my little one from our last visit (a few months ago) and made us feel so welcome. This is our go-to Reitmans store!”
“My wife and I are happy to share the great experience with Mr. Teddy Chen in the Weekend MaxMara store in Metropolis Burnaby BC location store.My wife bought the black padding jacket but unfortunately, she found out some issue immediately so she contacted to sales person to solve the problem but not much supportive after sales so my wife was so worried about it because we need to come back to home in US at tomorrow. Fortunately, my wife could reach out Mr. Teddy Chen over the phone. although Mr. Chen was not sales person for my wife's jacket. he took care of everything for my wife to solve the problem with endless smiles. It was so amazing experience. we never met this great sales person in any store in US, Canada, ASIA, and even Europe. Mr. Chen is really amazing sales person and MaxMara sholud be proud of him!~.Thank you so much !~ Mr. Teddy Chen again!~Happy New Year 2024.”
“i am so grateful for the amazing customer service i received from Patricia who works at this store. i came kn looking for a dress for my birthday and she went above and beyond to help me find one. she was extremely polite and friendly towards me and dealt with a lot
of patience. customer service like this realli stands out!!”
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“This review of FYL and lovely fitter Mel is long overdue. Mel has taken care of me so well on two separate occasions and I appreciate how wonderful and attentive she is. She had a few bras ready for me to try on and as usual I found the perfect bra with the perfect fit. Going into stores is kind of anxiety-inducing for me and FYL is the only retail store I can actually enjoy when I go in. I also bought some gorgeous cover ups (one has fringe and it just delights me) and of course if you follow FYL on insta you know how important it is to hand wash bras (haha Sonya are you reading) so I got some pineapple yummy something or other no rinse wash for delicates. Thank you FYL and extra special thanks to Mel for being so wonderful. ?”