“I made an appointment with Rob after my daughter was having problems with new skates we bought. Rob took them back no questions asked and then spent over an hour making sure my daughter had the right skate boots and the right fit. Definitely goes the extra mile to make sure you leave satisfied.
Fast and excellent customer service from Rob. He is a wealth of knowledge when it comes to figure skates.”
“Love the store. The bamboo outfits are one of my favourite, so soft and it last so long . Easy to take care of and the price are reasonable. Also the active wears the quality are so comfy with never go wrong style. Strongly recommend ❤️❤️❤️❤️”
“Hands down the best customer service I’ve experienced. Shoutout Ben the Master Club Fitter. Nicest guy ever, very helpful, knew his stuff and was very patient with me. Whatever he’s getting paid it’s not enough.”
“Came in and got help searching for a certain shoe from Rob S, very nice gentleman, they didn’t have the shoe but he said they had options online to order. Rob was very informative and nice! ??”
“Nima was the most amazing worker let me tell you about it! My boyfriend and I decided to go browse at the snowboarding gear for the boxing day sales, he not only helped up get our greatest deal, but also had the most amazing customer service. After our experience with Nima we were more than ecstatic with our experience there and left each with a new set of gear. I’m leaving this in hopes a manager or higher up sees to give him the praise he deserves! Thank you again Nima!”
“I visited lululemon in October to look for some cute fall pieces, and Alex (one of the leads) was incredible. He helped me find the perfect yoga pants and a scuba waffle sweater, and since I have long legs, he went the extra mile by ordering the longer version of the dance pants for me. Thanks to him, I now have three adorable, comfortable pairs of pants that actually fit, plus a super chic sweater. I was so impressed by how fashion-forward, attentive, and skilled he was at finding pieces tailored to each customer. Thank you so much, Alex, for your warm, professional, and truly effective help!”
“I'm 89 yr-old woman, disabled from a stroke which left me partially paralyzed and with a speech problem. Ori, a young clerk in the store in Coquitlam Mall was very graceful. He helped me try on coats, treated me with respect. His attitude was exemplary.”