Banks in Delta, BC

“I happen to visit the branch to update my KYC details. This was something that was not happening despite submitting my documents twice in India. I met Akansha Manku and she helped me in filling up the documents as well as following up on my request. She made banking easy for me. Thank you Akansha and ICICI.”

“Incredibly sad to hear about the person who had their card skimmed. Truthfully, I had a very positive experience with depositing with the Branch Manager. Mr. Phillips helped me strategize to maximize the bonus interest rate while keeping things flexible for possible changes during that time. He was quick to respond to questions and knew a lot more about the financial services than the call centre. Appreciated his help!”

“The ATM has money in it. Something my bank should take note of as it is tapped dry 9/10 times. You can also withdraw in 10 dollar increments... Crisp 50 bills from an ATM yes please”

“My family have been banking with the Ladner branch of the RBC for almost three years. I have come to know the majority of people in the branch and can say that they are some of the nicest, most helpful professionals I have met. I am not especially app savvy and whenever I would get stuck they would guide me through their computers, step-by-step there and then to resolve my issue. Whatever problems we had they would come to our rescue. I have developed a great rapport with them and have come to see them almost as friends. I particularly want to pick out five individuals.
Jibran is a great manager, he always stays calm, treats all customers with equal respect. When my laptop got hacked, he took the time to walk me through the process of securing my account and cards.
Katherine, Sharon and Carla are incredibly kindhearted. employees. Not only are they friendly, but they have been so reassuring whenever I lost a card or needed to get some documentation for either my taxes, university requirements, or my children's schools. I feel a great amount of trust in their ability and, just as importantly from my point of view, the empathy they show.
Deepak is really helpful for certain emergencies. When we couldn't get a credit card in time for an important payment, he showed us the ropes of getting a virtual debit card and literally solved our problem on the spot.
I have noticed some negative reviews for this branch, and all I can say is that these people are human beings not just employees. As customers we should also give them the respect and friendliness they deserve and not just treat them as resources. Me and my family are really grateful for all five of these folk for making us welcome here.”

“I went in today to change my debit card and had the pleasure of dealing with a very professional young man, very engaging and accommodating. It was a pleasure to deal with him. i believe his is truly an asset to this branch and BMO.”

“Opening an account at this branch was a pleasant and efficient experience. Chehak and the staff took the time to explain options clearly and ensured I received the best account for my needs. Truly client-focused service.”