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10AM - 5PM
1188 8th Ave, New Westminster
Credit Unions
“Justin Dhillon at the New Westminwter Branch has provided me with the most excellent customer service. He was very helpful, patient and knowledgeable.. even the other staff have made me feel very welcome. The best bank experience ever.”
9:30AM - 5PM
760 6th St, New Westminster
Credit Unions
“I went in to open up an account a few months ago as I heard that credit unions have better service when compared to banks however, I didn't know that it would be an execptional experience.When I went in, I was greeted by Aftab who is an advisor at the branch. he guided me through the process of opening up the account and educated me about TFSA and RRSP's simultaneously. I was truly impressed by his work ethics and his approach towards his clients.Moreover, he was great on follow up and last week I got a call from him, asking about my well being due to COVID. I highly recommend them and really appreciate the efforts they make.”
“My experience at Khalsa Credit Union Bank was truly outstanding The customer Service was top notch- professional, attentive and incredibly helpful. Staff member I interacted with made me feel welcomed and valued. They went beyond and above to assist me with my request. It reminded me of the teaching of our gurus to always serve others with humility and kindness.
On top of that the atmosphere in the branch was so relaxing and comforting it really put me ease during the whole process. :)”
“I’ve been banking here for many years, including through many of their changes. They are excellent to deal with, all the staff are professional and kind and patient and helpful.”
“Excellent bank with outstanding customer service.
As a newcomer to Canada, I was unsure which bank would best meet my needs. I visited the Vancity branch on Road 3, where I had the pleasure of meeting Sameer Chavda. He guided me through the entire process with great patience and professionalism.
Sameer provided a clear and thorough overview of banking in Canada, helped me understand my options, and supported me throughout the account-opening process. What truly stood out was his continued assistance even after my account was opened.
He is extremely humble, polite, and genuinely helpful. Thank you, Sameer, for your excellent service and ongoing support.”
9:30AM - 5PM
6332 Fraser St, Vancouver
Credit Unions
“I had visited this branch few times, and I was impressed by the exceptionally friendly staff. They truly provide outstanding customer service.
Branch Manager Aman truly is phenomenal, and his dedication to customer satisfaction is highly appreciated.”
9:30AM - 5PM
6288 Fraser St, Vancouver
Credit Unions
“If I could give a million stars, I would! Navi and Eneesha were incredibly helpful in assisting us with becoming members of Vancity. Their professionalism and deep knowledge made the entire process smooth and stress-free.
If you're looking to open a banking package, I highly recommend meeting with Navi and Eneesha—you’ll receive nothing but the absolute best service.”
9:30AM - 5PM
5064 Kingsway, Burnaby
Credit Unions
“Excellent service from all staff at vancity bank so given +10 stars . Plus staff at vancity bank 5064 Kingsway burnaby bc . Plus mila supandji gave me Excellent service and looked after me .so l have given Mila supandji +15 stars for Excellent service .and god bless you and keep you in good health and happy and safe and god gives you lots and lots and lots and lots off blessing ? ?”
9:30AM - 5PM
3305 Kingsway, Vancouver
Credit Unions
“Me and my daughter came in to do some banking and the new lady who started there was so helpful our situation was complex and we needed a lot of time to sort out a few things ( I wish I got her name) but thank you for being so patient and professional … also the gentlemen who helped with the Safety DB contract thank you so much - you are also wonderful at your job …”
“JEEVAN!!!! So calm, so professional, I cant tell you how appreciative i am on having being on the receiving end of your services. i wish you all the best in your future”
9:30AM - 6PM
4820 Kingsway Unit 250, Burnaby
Credit Unions
“I am going to give the benefit of the doubt, today I’m going to go in strictly off of their “commitment to customer service” promise, it will be a simple, yet not super easy transaction, just a common sense and display of how much value a person has, the account is not new, it’s been there for years, stopped doing the main banking few years ago, now have a large sum from asset sale which need to decide who it’s best with, I have gone to a couple of other banks and recorded my experience, I will be making a compilation of the complete banking experience in lower mainland when you have very little and need bank to help (within their regular powers obviously) …. This will help decide who really values people, and the relationship, you never know who has something big.
I will throw them a Bone, It will be this afternoon before they close, I’m starting with perfect score and will update accordingly! Don’t let me down .
I’ve read the reviews and the auto reply seeming concerned and to call in… today the chance will be given to do it right the first time”
“Cath was very friendly and helpful today. She was helping me with a transaction when she noticed that, as an older adult, I qualified for the unlimited chequing account for free. She helped switch our chequing accounts and also helped cancel paper statements. This was extra service that she did not need to do, but did happily anyways. Thank you, Cath!”
9:30AM - 5PM
805 Boyd St Unit P200, New Westminster
Credit Unions
“Branch is not open on Mondays, which is rather inconvenient. Even though this branch always looks empty and understaffed, they are always friendly and helpful.The ATM is the slowest one in all of Grater Vancouver”
“Everyone at this branch is a rock star! Always great service with a smile, but if you are lucky enough to be attended by Tonee (hope that is tge right spelling), you are set for the best customer service in British Columbia. That is my opinion after 34 years of banking experience and having dealt with more than 40 branches from HSBC, RBC, TD, BMO, Scotiabank, and more than 15 different CoastCapital branches.
CoastCapital is lucky to have her.
Perhaps she should be promoted to teach others what it takes to serve a customer at the next level.”
9:30AM - 5PM
5672 Victoria Dr, Vancouver
Credit Unions
“Very helpful with an information request. I didn't ask his name but I think on the receipt it might have said Shahil was very helpful. And then the next time I came in for further information another gentleman asked his manager and helped get my documents in a quick manner.”
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“The ATM has money in it. Something my bank should take note of as it is tapped dry 9/10 times. You can also withdraw in 10 dollar increments... Crisp 50 bills from an ATM yes please”