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“Spencer was an absolute legend in helping me pick a new snowboard, super knowledgeable and very patient with me. I was being super indecisive and Spencer brought out the whole arsenal to help me decide. If you’re looking to get a new board I highly recommend coming to ONE and speaking to Spencer, he is a deadset legend!”
“Rob and Sena were absolutely incredible during my last visit! Places like these is why I'll always support local where I can.
Thanks again you two, it was a pleasure!”
“Popped in with size 11’s and had a great experience. They did their best to find what they had to accommodate my picky style and hard to find size. Lovely inventory, and very clear information on return policies. Definitely will return.”
“Haven’t been in the store for a while but I noticed their expansion today so checked it out. Found some lovely little locally made gifts and the two ladies who served me were beyond lovely, a really lovely experience! They have a great loyalty program also! Thanks ladies!”
“Absolute Legends. If you want great boots with fantastic service and knowledge from all of the staff this is the spot. No question or doubt about it go here and you will be taken care of 100% Thank you again! keep great service alive”
10AM - 5:30PM
1980 Cooper Rd, Kelowna
Shoe Stores
“Excellent service! Was able to find exactly what I needed and Karen went above and beyond to even place an online order for a specific colour top they didn’t have in store. Amazing selection and great pricing! :)”
10AM - 6PM
2271 Harvey Ave, Kelowna
Shoe Stores
“My mom and were shopping and had a couple of items put aside at the front checkout so we could keep looking around and when we went to pay were told that one of the items (a simple black tshirt) was accidentally sold to another shopper and they don't have another one in store. Without missing a beat the young woman (maybe manager?) that was helping us at the til came back to us and explained the situation, ordered my moms shirt with free priority shipping to her house and gave her a gift card (for double the value of the shirt) for the inconvenience. We were blown away by how amazingly this was handled and 2 days before Christmas in retail, these people deserve a medal”
“I usually do all my buying at one board shop. I was looking for a particular All Star shoe that were not available at one. So I thought I would check out Premium the sister store of one. I was knocked out by the selection and prices. Very impressed ?. The staff were top shelf with the exception of one person. NANCY, she was over the top… she hit all the numbers…. Very happy to help you,, new every thing about the product and shared her opinion on the product. If she felt it wasn't right she would tell you and suggest something more accomodating. I feel she is a diamond in the rough. I will spread the word about Premium and to search out Nancy for everything you are looking for or just her honest opinion and a great smile?
Cheers,
Ian Galt”
“Went in to grab a gift for my girlfriend and the store was pretty busy, but Leticia still took the time to help me out. She was super nice and made it easy to find the right pair. My girlfriend loved them – thanks Leticia!”
“Looking for a specific pair of slippers, I couldn't find them anywhere. Taylor found them somehow for me. And she even got them here in time for Christmas. ?”
“It was amazing. I thoroughly enjoyed Terry, Hannah and Laurier's assistance with pre-sale and post-sale. Keep up the great service and exceptional quality. Our world need folks with service and professionalism like yours.
Camilla AB”
“Loved their Boxing Day sale, otherwise find this place to be a bit pricy for inexpensive factory clothing. Hot tip: I fit into the children's size 16 Carhart overalls which were a fraction of the price for women's size in the same overalls, saved myself a bundle for work pants which I needed on the farm!”
10AM - 6PM
2271 Harvey Ave, Kelowna
Shoe Stores
“I came into Journeys today to exchange shoes for a different size. Unfortunately, they didn’t have my size in stock but the woman who helped me recommended a similar style which I ended up purchasing! She was friendly and very knowledgeable about the shoes in store. Thanks again! :)”
“Ordered a pair of Keds on line. They were shipped in from Kamloops. Love them. Excellent service and very easy pick up. Best way to ensure your exact size and width.”
“Had a return and their process was super easy no hassle. And the slippers I eventually got are warm and comfy. Got the deer hide ones so no more static electricity.”
“Dance Essentials in Kelowna is easily a 5-star shop. ⭐⭐⭐⭐⭐
The staff are super friendly and really know what they’re doing. They took the time to help with sizing and made sure everything fit properly, which made the whole experience stress-free. You never feel rushed, and they’re happy to answer questions.
The store has a great selection of quality dancewear and shoes, and it’s clean and well organized. It’s clear they care about helping dancers find the right gear.
Highly recommend stopping by if you need anything dance-related in Kelowna, I’ll definitely be back!”
“The staff is very friendly and welcoming, the manager was present during my shopping trip and she was very helpful and the staff seemed very happy to be there. Store is clean and well organized. The clothing was cute and lots of sales!”
“I took a Blundstone from Kelowna Downtown. Front desk sales executive Ms Edith was so nice and help me to find the best one. She was super efficient, kind and professional. The atmosphere of the store was so nice.”
“Just over a week ago I had purchased a new shoe via FLX app and went to go pick it up in store, everything looked great. The shoe looked to be in excellent condition and it was easy to purchase and go about my way. Once I got home and tried the shoe on, however, I noticed a really loud creaking/squeaking sound coming from where the sole meets the upper. After a week of trying to condition it and break it in the sound was definitely permanent and I had got unlucky with a defective shoe. I reached out to FL and spoke with J who told me he'd see what he could do. They put aside a replacement and told me to head on down. Awesome customer service! It's always so easy to deal with the people who work here.”
“Hands down one of the best service I got! I went in last Monday and I was trying to find some new things I could wear to work and the girls working there were so kind and helpful, it was also near closing time and they never rushed me when they totally could of! They also helped me order some pants online which came in this Friday! Which was so quick and they fit great!Thanks so much for the amazing costumer service!”
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“Always friendly staff and great prices
Also had a great experience returning an item that didn’t work out as I hoped. The team was flexible and understanding and provided a hassle free return experience.”