Urban Trail

Shoe Stores
Hours:
Orchard Park, 2271 Harvey Avenue Suite 890, Kelowna BC V1Y 6H2
(250) 869-8779 Directions

Hours

Monday
10AM - 6PM
Tuesday
10AM - 6PM
Wednesday
10AM - 6PM
Thursday
10AM - 8PM
Friday
10AM - 8PM
Saturday
10AM - 6PM
Sunday
10AM - 6PM

About Urban Trail

Urban Trail is a business that provides exceptional customer service and high-quality products. The staff, including Terry, Hannah, Laurier, Tyler, Rachael, and others, are consistently praised for their kindness, professionalism, and ability to assist customers in finding the right products. The online website is described as good, and the business offers a wide range of shoes and sandals, though some sizes may be unavailable at times. Customers thoroughly enjoy the pre-sale and post-sale assistance, as well as the overall service and quality of the business. The reviews highlight the importance of service and professionalism, which Urban Trail seems to embody.

Most Recent Reviews

Write a review
  • July 2026
    I am a picky shoe buyer. I had a fantastic experience with Tyler and her amazing service. I walked through every store that sells shoes in the whole mall and Urban Trail had by far the best service , advice , and stock .I bought 2 pairs because the service was so good.
    Thanks Tyler!
  • September 2025
    i love urban trail! the staff are so knowledgeable and helpful. katie is a real gem; she was so kind to me and helped me find the perfect pair of shoes.
  • February 2025
    We always love coming and talking to Laurier. He’s very informative and helpful. Highly recommend stopping in for any blundstone or darn tough sock questions!

More Comments(28)

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Location and Contact

Urban Trail

Shoe Store in Kelowna, BC Orchard Park, 2271 Harvey Avenue Suite 890, Kelowna (250) 869-8779 Website Suggest an Edit