Journeys
Shoe StoresHours:
2271 Harvey Ave, Kelowna BC V1Y 6H2 Hours
About Journeys
Journeys offers an impressive selection of the latest styles in skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. Customers can find carefully curated items from popular brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, and adidas. While the product variety is praised, the customer service experience can be hit or miss. Some customers report friendly and helpful staff, like Morgan, Maya, and the "beautiful lady with fun color clothes" who provided excellent assistance. Others, however, encountered indifferent or irritated employees who did not provide a satisfactory level of service. Nevertheless, Journeys seems to be a go-to destination for those seeking the latest fashion trends and footwear. The Kelowna location, in particular, receives high marks for the manager and employee Ruth, who were praised for their smooth return process and helpful product recommendations. Overall, Journeys aims to help customers express their personal style with its diverse product offerings.
Most Recent Reviews
November 2025
Ethan at Journeys assisted my daughter and I tonight. He was very pleasant and very helpful. Great customer service!
June 2025
I came into Journeys today to exchange shoes for a different size. Unfortunately, they didn’t have my size in stock but the woman who helped me recommended a similar style which I ended up purchasing! She was friendly and very knowledgeable about the shoes in store. Thanks again! :)
February 2025
Employees where really friendly and happy to help, they where fast too.
More Comments(46)
You May Also Like
0.08 miles
Mark's Clothing Store, Women's Clothing
- Kelowna, British Columbia