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“Samantha was very helpful with searching for the correct size for a gift for my wife. Helped me figure out the correct size and was quick and efficient with her assistance. A very positive experience and since I was in an outlet I had low expectations because of traffic. Thanks Samantha, my wife loved it and it fit perfectly”
“Grace was suuuper helpful with helping me decide what to purchase! Did not feel rushed or pressured at all and made my experience at Oak and Fort so good. Really appreciate her!”
“I took my girls shopping at Old Navy recently. We were looking for a particular size of pants for one of my daughters and couldn't find them. Summer surprised me by coming over to offer her help to us check her stock before I even had a chance to ask for help! She even told me there are colours to choose from, which I was not aware of. When Summer found that there was not any stock at the store, she suggested that I take the pants to the till and ask the staff to help us order the right size on-line. She told me that the pants will be shipped to our home and shipping would be free. I was delighted at how easy it would be and purchased two pairs that day. I really want to highlight Summer's exceptional customer service because usually, when I go to a store, it would be hard to look for someone to help me. and even when I got hold of someone, sometimes they are not very helpful. They either don't want to help or don't try very hard. But Summer is different. She overheard my conversation with my family and took initiatives to help. She wore a smile on her face the whole time. Thank you, Summer! And what a nice name you have got = )”
“Picked up a stylish North Face T-shirt and jumper—both at under 50% off. Every item in the store was on sale, and the salesperson was incredibly helpful and friendly. Great shopping experience overall!”
“I was absolutely blown away by the service from the store manager, G. Even during a busy rush, he prioritized everyone equally and made sure every customer felt taken care of - all while multitasking a million things at once. The atmosphere walking in was warm and welcoming. I originally came in just to browse, but G convinced me to try something on… and one thing led to another. I ended up leaving with three polos and spending a couple hundred dollars — and honestly, no regrets!
There’s a reason he’s such a strong manager. His service is fantastic, and experiences like this are exactly why I’ll be coming back again for sure. Highly recommend!”
“Best places for kids and they have variety of stock for boys too. Employees are also very helpful especially (Madhav) he helped me in finding the right size of my jacket and suggested me some other new stuff.”
“We totally love being tourists in our own backyard! We zipped over to Steveston for a day trip to soak up the sun, grab some good eats, walk along the boardwalk or town, and, naturally, hit up the cute tourist shops.
We popped into a spot called Beau Monde Souvenir & Gift Shop. My wife initially had her eye on a hat, but she ended up falling in love with these bags instead! She even grabbed two for herself—one for her mom and one extra, just because!
The sweetest part, though, was for the kids. My girls spotted some BTS stickers, and the owner was a total pro! He knew every band member since he has a daughter, too. He was super kind and just gave each of the girls a sticker of their choice, totally free! Honestly, that was the highlight of their day. They didn't stop talking about those stickers—not the ice cream, not the fish and chips, not the shops... just the free BTS stickers from behind the counter at Beau Monde!
And get this—while we were asking about a specific bag design, the owner actually went digging in the back for more options. Plus, we noticed he was chatting with some of the other customers in what sounded like perfect German (we think he might be Korean!) and he spoke flawless English too as well. Talk about talented linguistic guy!
Seriously, if you're hunting for a little something, whether it's for you or a gift, you absolutely have to check out Beau Monde Souvenir & Gift Shop! You won't regret it!”
“Probably the best customer service I've experienced in Vancouver! I didn't catch his name but the staff member I spoke to was great. Made me feel very comfortable and helped me when needed. Would 10/10 recommend this shop (:”
“Kanika was absolutely amazing! She went above & beyond to make my shopping experience so easy. I left the store feeling so happy with my purchase thanks to her!”
“Manroop went above and beyond to provide excellent customer service. She was professional, friendly, and very helpful throughout the process. Truly appreciate her great work — highly recommend!”
“Took my aunt shopping here and we had an extremely pleasant experience. They had a wide assortment of different clothing styles for affordable prices.We were also impressed with the level of service we received. Yvonne and Kit were very patient and provided a variety of recommendations based on my aunt's fashion preferences. Would recommend anyone in the area to go shop at Bellissima!”
“This review is provided on 1/24/2026 based on interactions observed with the team at Uniqlo CF Richmond Centre.
I visited the store before 6PM to return a purchase. While waiting in line, I had the displeasure of having to listen to a belligerent customer belittle the staff (and I think the manager on shift). From what I could hear, her grievance laid with how Uniqlo policy prohibited her returning something for which she was unable to produce a receipt for. She repeated multiple times that she or her mother had bought the item at a different location and wanted to return it, all while mentioning that the receipt was lost. When the manager calmly presented the store's policy, she escalated, raised her voice, and spoke in a condescending manner. While I grew more frustrated with the interactions unfolding, I thought it best to only step in if it got truly out of hand and the Uniqlo team calmly and professionally handled her.
I can't believe people like this exist, asserting their own version of store policies to the very people who work at the store itself. The icing on the cake was when I learned that all this bickering was over ordering a DOUBLE XL piece of clothing.
Again, bravo to the team for tolerating her and handling her tirade so well. If it were me in their shoes, I certainly wouldn't have been able to!
(PS she was wearing what looked to be at least a XXL green jacket. She reminded me of Tahm Kench.)”
“I had an amazing experience to shop there. An associate named Vanshika was so polite and efficient in helping me throughout my shopping, from the fitting rooms to finding correct size. I would definitely shop there again!!!!”
“Was here over the long Victoria weekend. Came here to Giordano's to shop for t-shirts & a pair of shorts for hubby ?. 30% off entire store last day. I walked out paying $35. for a crew neck t- shirt & a pair of shorts! Wished I bought more. Lol
The sales guy said " the sizes fit smaller because they are made to fit the Asian body ".
Ty”
“The Banana Republic Factory Store at McArthurGlen is hands down my favorite place to shop! They always have a fantastic selection of stylish, high-quality clothing at great prices. The store is well-organized, making it easy to browse, and the staff are incredibly friendly and helpful. Every visit is a pleasure, as I always find something I love. Whether you’re shopping for casual wear or something more polished, this store never disappoints. It’s definitely a must-visit for anyone looking for great fashion and excellent service. Highly recommend it!”
“I had to buy some gifts for my friends and family, and Sandra was very helpful throughout the entire process. She checked all the prices I requested, and she was very patient. Thank you, Sandy!”
“I shop at this location at least once a week , staff is super friendly and helpful .. amazing quality. The Fashion show on commercial drive was super cool btw , definitely going to use that promo code I got”
“I was helped by Howard on September 10thHe is awsome and super polite, he knows what a real good customer service is. I am totally satisfied with my shopping at this location”
“I found a sweet biker jacket (Lomi, great deal) in the store over the Family Day weekend but left it. The next weekend, Greta helped me over the phone to identify it. When I returned, Christian and Greta gave me some really great service. They carefully packed my new leather jacket to protect it from the rain, I left the store happy. I really appreciate their respect and care for my purchase. Thanks again.”
“It was my first time visiting this store or any exotic store and Pavneet made the experience amazing. She was super nice, helpful, and patient with us. I have never met someone so calm, kind, and completely non judgmental. Truly appreciated her service”
“Staff is welcoming and knowledgeable. Excellent selection of Moschino, Rick Owens and Yohji Yamamoto. I told the staff the items sold there were out of my price range, but they were still attentive and shared information with me about what season the items were from and details about the designers. ?”
“Roots is a well-known Canadian brand popular for its high-quality clothing and accessories. As a brand with a long history, Roots is known for its unique Canadian style and exquisite handicrafts, attracting the love of many consumers around the world.
Roots has a wide range of products, covering men's and women's clothing, children's clothing, leather goods, footwear and home furnishings. Its classic Beaver series and Salt & Pepper series are highly praised by consumers. These products are not only simple and stylish in design, but also comfortable and durable, fully reflecting the brand's high emphasis on quality. Their casual sportswear, in particular, is known for its soft fabrics and exquisite tailoring, providing an excellent wearing experience whether in daily life or outdoor activities.
In addition, Roots also pays great attention to environmental protection and social responsibility. They are committed to using sustainable materials and working hard to reduce environmental impact during production. This sense of responsibility for the environment and society undoubtedly increases the charm and value of the brand.
The shopping environment in the store is also very comfortable, with simple and bright furnishings and clear product categories, making it clear at a glance. The staff are friendly and professional, providing customers with meticulous service and advice. Generally speaking, Roots is not only synonymous with the pursuit of quality and fashion, but also a representative of advocating nature and responsibility. Roots is ideal for everyday wear or outdoor activities.”
“Just wanted to shoutout Adele, she was the cashier on saturday November 28th, very friendly and helpful, a breath of fresh air from the usual workers at this location. 5 stars to Jenny but 4 stars to the location because this is the first time in several visits that’s it’s been good.”
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“I had such a great experience at the Under Armour store in Templeton Station today! Samira was amazing—she had excellent knowledge of the products, was super quick at grabbing the right sizes, and somehow knew exactly what I was looking for even before I fully explained it.
The store was also having a 60% discount, which honestly felt unreal for the quality and style of the items. Such great deals and even better customer service. Huge thanks to Samira—I’ll definitely be back!”