London Drugs, a 100% Canadian-owned store located in Richmond, British Columbia, is dedicated to customer satisfaction. With 79 locations across Alberta, Saskatchewan, Manitoba, and British Columbia, the store offers a wide range of products and services. Customers can shop in person, order online with convenient pickup or delivery options, and enjoy good prices and friendly staff. The store provides specialized services, including passport and ID photos supported by biometric technology, as well as comprehensive tech services for software and hardware needs. Customers have praised the expertise of technicians, particularly in the Apple Authorized Service Provider department, where genuine Apple parts are used for repairs. One customer highlighted the attentive service and clear communication from a technician during a battery replacement for an iPhone 13, expressing satisfaction with the repair process and the quality of service received. While some customers noted high prices and a desire for a wider selection of nutritional supplements, many appreciated the extensive inventory, including electronics and gaming products. Overall, London Drugs is recognized for its commitment to local support and a superior shopping experience.
Great customer service from the camera department! The staff were friendly, patient, and professional. They listened to my concerns about my camera and made the exchange process quick and hassle-free. I really appreciate their excellent service and willingness to help. Thank you so much!
July 2026
Love the pharmacy and the staff with best services ever but unfortunately worse insurance service specially for the car insurance.
July 2026
Highest compliments to Max! He had the passport photos done correctly and in just minutes👌. And this was 30 minutes before closing💐💐💐. The LD future is bright with professionals like you Max🙏