“They were prompt, curtious. Did the job. ! Very professional. The best of the bunch I have had here. Now the brick experience is another story. Still waiting for my rug.”
“Richard was a huge help today. Helped me find the correct replacement part for a Broan NuTone Bathroom Fan. Went the extra mile to show me how the new piece fits into the old housing. Much appreciated and much quieter fan. 10 out of 10”
“Everything from the functionality of the website to the instore experience to the polite and efficient delivery service was top notch! This was the first couch we’ve bought ourselves and we are thrilled with the product and the entire process.”
“Great service! I went to look for a smaller rice cooker today and the staff person listened to my needs and recommended accordingly, no attempt to steer me towards a higher ticket item. He was courteous, helpful, and knowledgable about the selection of products.”
9AM - 5:30PM
13651 Bridgeport Rd, Richmond
Appliances
“We had a very nice shopping experience at Midland Appliance, Richmond showroom. Previously I called and talked to Jerry about a certain cooktop. Jerry was very helpful, he answered all our quetions and based on his answers, we decided to buy the product. When we visited the store, Jerry served us. Everything went very smooth. We bought the cooktop and Jerry also scheduled guys to do the installation. We got a good deal and we are happy with our new cooktop . Also I want to mention that the showroom is very beautiful. It is big with so many appliances on a display. We enjoyed being there.
Jana”
“I live close by and have always loved shopping at London Drugs stores in general but just wanted to leave a review here because I was served by a someone named Prince S. on Black Friday. I didn’t get a super good look at their name tag so, I’m not 100% sure if I have their name right, but they were so delightful! There was always a smile on their face but they never came off as disingenuous. They seemed like a genuinely kind person doing a great job at work while also wanting to provide excellent customer service. Shout out to Prince!!”
“A surprisingly pleasant experience. The item I wanted was only available as a demo at this store and wasn't available online but they arranged for one from another store in short time (it also arrived when they said it would). It seemed a team effort, I dealt with 4 different people but I was never 'dumped' on someone else, they just brought in help/expertise as needed and there were no big delays waiting for responses. Surprising nowadays.”
“Ryan Paterson at Trail Richmond was the best! Great prices, delivery experience was amazing with a tracking system that was so good it was almost too much tracking lol.”