Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans to comfy fleece and activewear. The store offers great style, quality, and the power of fun, with services like free pickup. Reviews note that shopping there is a great experience and fun, with amazing, fabulous, polite, and helpful customer service. Staff are described as understanding, accommodating, kind, and funny. The store has constant new inventory, especially useful for everyday items and comfortable, affordable clothes for the entire family, including babies. Shoppers appreciate the clearance rack for amazing deals. While the store can be smaller than some locations, this means no huge lineups, and help is always available. Although some note a trend away from cotton and that some sizes can be hard to find in-store, refunds and exchanges are never a problem, and online ordering for specific sizes is easy.
It was a great experience shopping at old Navy, the customer service was fabulous. Satinder, one of the employees she was very helpful and kind. She helped us to get our desired item. Thank you so much. I would love to shop again in the future.
November 2024
Very friendly staff, lots of variety and prices are less as compared to the regular old navy store.
September 2024
Ownaday at Grandview corners old navy had the most amazing customer service! Did everything and more to perk me up on my shopping trip!