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9AM - 4PM
370 E Broadway #115, Vancouver
Credit Unions
“Everyone here is awesome! They always greet me with a smile and they make me feel so welcomed. Plus I feel special because they help me find unique and cool coins for my collection :) I would definitely recommend!”
“My teller was very kind and patient as I explained what I needed help with, and was very thorough in making sure I had all the right information for them and that I understood everything that was going on. Very human and helpful staff and I would absolutely come back for my banking services in the future!”
“My experience with Neha Goyal Malik was nothing but exceptional. She responded immediately to our request and any questions we had for her. She is knowledgeable and very pleasant to deal with. Very happy with the experience and product offered.”
“Been a member for more then 30 years.. Of all the financial institutions I've used, this one has been the best, all and all, over time.. This location is pretty, has 3 ATM's, is handycap assessable (as is the mall). The manager has been with Vancity as long as me.. I think when you find instatutions today who have 30+ year employees and clients you have found a place that is, credit-able.. (Get it?;-)”
“Always friendly, patient, and professional staff whenever I go here. Always eager to help you solve any issues with your account, and they always explain things in explicit detail in regards to how their accounts work.
Keep up the good vibes and great service!”
“Me and my daughter came in to do some banking and the new lady who started there was so helpful our situation was complex and we needed a lot of time to sort out a few things ( I wish I got her name) but thank you for being so patient and professional … also the gentlemen who helped with the Safety DB contract thank you so much - you are also wonderful at your job …”
“Coast Capital is the best among all the banks I’ve used. I lost my card last week and had fraudulent transactions on my account. I went to the branch, and Nikki Nguyen helped me right away. While other banks are still investigating similar issues, I already received my reimbursement from Coast Capital the very next day after my visit.
The team is absolutely efficient, helpful, and provides the fastest service I’ve ever experienced. After this experience, not only me but all of my family members will become loyal Coast Capital customers.”
9:30AM - 3PM
3395 W Broadway, Vancouver
Credit Unions
“the Vancity branches at Broadway & Waterloo St and Balsam & 41st Ave are my locations to complete my finances and I receive a very warm welcoming at the reception centre and receive exact information on financial issues..of additional assistance in a very specific manner, Corinne Molnar, of the Estate Planning department provided needed guidence and advice..”
“We were at your branch on 8 Oct 2025.
Miss Velislava Kaneva was very helpful & pleasant. She assisted us with all our GIC needs.
Also follow up with our other savings matters. Very efficient. Thank you.”
“Saint Paul's hospital lost my ID and bank card when I was admitted for an injury. CC was very helpful in allowing me to make a cash withdrawl despite having zero credentials . Don't worry folks , I had to answer a slough of questions that only the real me would know the answers to before I was given a dime.very very helpful and amazingly friendly tellers and manager at the branch I attended on Georgia Street in downtown Vancouver BC. The branch on Broadway were rude , unhelpful and snooty . They lied to me and the manager backed up the lies I was dished out . All I needed was $100 . Not like I wanted 10 grand or anything . The questions they asked me were irrelevant to my purpose and there is not one person in existence who can recall how much cash they withdrew 100 days ago...I knew my pin, my address , my sin #, my last 3 transactions , my monthly deposits amounts to the penny , which city and branch I opened my acct. What the date was that I opened my acct . The gender of the teller who opened it , the process I used to open my acct, etc etc ....the CC at 445 Broadway did not care at all about the fact I was stuck in Vancouver because of st Paul's losing my credentials , they were rude and when I got a little upset they threatened to call the police on me . Even the security guard was on my side . He said nothing to me at all but seemed astonished by the manager and tellers reaction to my problem . As well as other customers seemed amazed at how rudely I was treated .....all in all CC is great but every business has its quirks. So I'm still giving 5 stars except to 445 Broadway I give minus a million stars for real.”
9:30AM - 3PM
5672 Victoria Drive, Vancouver
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“Special thanks to Jenny she was soo helpful , kind and professional made sure everything i came for i got it 🙏🏽i love vancity customer cares soo much”
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“Been banking with them for a decade for my business. They've been great to work with and much more personable than a big bank! Lower fees as well. Recommended !”