TELUS

Cell Phone Stores, Internet Service Providers
Hours: TELUS, a leading Canadian telecommunications company, has received a mix of reviews from its customers. According to the feedback, the service representatives provided by TELUS have been both exceptional and disappointing. One customer, Anish, was praised for his fantastic service and for resolving all the issues during the transition from Bell Mobility to TELUS. Another customer, Alejandro, had a positive experience, stating that the service was quick and the representative was attentive and focused. However, not all experiences were positive. One customer reported that a representative with long hair was unhelpful, spending less than 30 seconds answering their question and telling them to figure it out on their own. Despite the mixed reviews, the company was also praised for its friendly and helpful staff, particularly in assisting customers with setting up their prepaid SIM cards for their holiday in Canada. Additionally, a customer named Nathan was commended for his excellent customer service and initiative in resolving a complex issue with porting a number from Freedom. Lastly, the company has faced a recent issue with scammers spoofing their phone number, which has led to some customers being cautious about giving out their personal information to callers claiming to be from TELUS.

• 0.46 miles

  

  Koodo Shop Mobile Phones, Telecommunications
• 1.59 miles

  

  TELUS & Koodo Store (Clearwest Solutions) Telecommunications, Telecommunications Service Provider

1. Vancouver, British Columbia