“This is my second time coming to this WirelessWave location to buy a SIM card, and once again it was a great experience. The store is clean and well-organized.
Pouya was amazing—very polite, professional, and patient. He explained everything clearly and made the whole process easy and stress-free.
I’m really happy with the service and would definitely recommend this place!”
“Great service from Saeeda and Samame! They were very attentive and insightful when trying to solve the problem with my phone.
For context, I was having trouble transferring my old phone number to my new phone. I had visited the kiosk two times prior to fix the problem but it was not made clear how to fix this issue after these visits. Luckily, today, Saeeda and Samame were super helpful and successfully transferred my number!”
“My husband and I drive down from Whistler to upgrade his phone to a newer model. Nathaniel was very friendly and helpful. Thank you for making the process so smooth!”
“It was a dire situation. My phone was 8 years ols and it was dying. I wanted to keep it for (sentimental reasons).
MobileCare went above and beyond for me and they fixed my phone in less than 1 week. The Customer Service people at the front desk were beyond 'amazing'. The cost of repairs was extremely fair, this was not including the time and energy they spent diagnosing and solving the problems.
I highly recommend going to MobileCare. Their Extensive Technical Knowledge and Customer Service Skills were impressive and much better than all the other techie places I visited in the mall that day.
They are my go-to tech people now.
Thank you.”