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“This Extra Space Storage in Alameda is a great facility. This storage is complemented with a really staff named Monica. She does an awesome job with customer service, plus the onboarding with getting a new storage unit is quick and easy with her. Thank you”
“It was a very easy to use location as well as being easy to access. The individuals at the locations are accommodating and, and helpful. Easy to pay online, in person, or on the phone. Great security and very clean premises.”
“Everything so far is 5 star. The facility looks to be very secure, the unit inside is spotless, I also like the fact that it is closed to the public overnight. Maximizing the ability to keep things safe.”
“Harbor Bay is by far the best experience I've ever had renting a storage unit. The facility and units are spotless and well-maintained. Plus, Trelia goes above and beyond in every regard. When I first called, she spent at least 30 minutes helping me troubleshoot the logistics of getting my stuff delivered. When I moved in, she was there to make sure the unit was move-in ready. She remembers her customers by name. Rental agreements and billing documents are automated and accurate. So glad I found Harbor Bay.”
9:30AM - 12PM 1 - 5PM
1815 Clement Ave, Alameda
Self Storage
“We stopped in to Alameda Marina on our way south from Canada at the recommendation of a fellow cruiser. We were not disappointed!Eileen and her staff were very professional and welcoming. The Marina is under construction but is well kept and clean. The staff and the tenants made it felt like home away from home for our entire stay.Alameda is a nice little town with a wide range of amenities for boaters.I highly recommend checking them out!!”
“Extremely helpful, understanding and cooperative people who made the whole process so simple and easy.
Thank you for everything. Would definitely recommend everyone to this facility”
“Tay is the Bomb.com! She was very patient, provided great customer services and was very accommodating. I had to scramble to find a storage unit for my son and I am so grateful that I was able to find US Storage!”
“Today I just called in after a message was left saying they had an important matter to discuss regarding my storage. I returned thw call and after we discussed the matter, I inquired about my payment. The facilities manager was so helpful. She had my rate lowered $65. She went above and beyond.”
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“Good storage units. The self rental experience was really easy. The only bummer was that I somehow wasnt eligible for the 1st month for $1 promotion. The staff here are very helpful. I like that our drive up unit doesn't have metal walls (except for the roll up). I like that they have lights in the bigger drive up units too. I also love the security crew (cats) that surely keep rodents in check.
- I'm thrilled to hear that you guys love your kitty security too!
- Recently experienced the whopper late fees and increases in rent seem high and more frequent than I've experienced at other storage unit companies. I was able to have the late fee refunded by contacting customer service. People piggyback in and out behind me at the gate without entering their codes often which bothers me for many reasons.
I still like the facility so for now I'll stick with it. James has definitely been a good manager consistently.
- I'm sad that since my updated review, Google removed their response where they said they love their security cats too.”