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“After having a very unpleasant rather stressful experience with bank of America located across the street from Chase bank. Chase was really helpful and accommodating and treated me really well. The staff was so warm and friendly. It made you feel good. I had no idea the bank had closed. They didn't say we're closing could you come back on Monday? They kept going and i was able to finally open my account. Coleman was very helpful. He had even talked to my case handler for my probate. Chase has a very good staff and saved me from missing my chance to receive money from my inheritance. Which would have placed me in a very uncomfortable situation. So I'm very grateful for Coleman's help getting my savings account open so i could receive my money i needed to find a place to live. If it wasn't for Chase having such great employees i wouldn't have been able to have money. And a safe place to keep it. I wanted to thank Coleman for being there for me. I'll never go to bank of America ever again u should've went to Chase first. Thank you so much for all your outstanding customer service i felt very taken care of.”
“Great experience at the bank thanks to Georgina Wen. She explained complex U.S. banking terms using familiar Chinese banking concepts, making everything easy to understand. She also introduced current CD promotions, calculated the total interest, which helped me decide right away, helped set up mobile banking, and clearly guided me through an online wire transfer. Professional, patient, and very efficient — highly recommend!”
“I Truly Enjoyed My Experience With All Staff. Very Friendly, Process Was Pretty Quick. Thank You All (Jovita, Monica, And Las) For Helping Me In My Time Of Need.”
“All the staff there are friendly, helpful and professional. The branch manager helped me with opening my business account , he answered all my concerns and questions.This location Is also very clean and comfortable. I appreciate all the staff and look forward many years banking with CTBC.”
“Excellent staff, friendly and efficinet, love having this as my local branch. Leanna, my Relationship Consultant was amazing. She was patient, thorough, and efficient in helping me resolve a fraud issue on my account.”
10AM - 5PM
532 W Valley Blvd, San Gabriel
Banks
“Every time I visit the branch, I look for Vivian Wu. She is professional, responsible, and truly dedicated to her clients. She has helped me with several wire transfers and always follows up to ensure everything is completed smoothly. It’s not just about finishing a transaction she genuinely cares about doing things the right way. Her patience and attention to detail make me feel confident and valued. An employee like her truly deserves a five star rating.”
9AM - 5PM
102 E Las Tunas Dr, San Gabriel
Banks
“Excellent service! It wasn't crowded. Lots of parking. A very pleasant lady asked me why I came in and helped me get connected to the right person. I had virtually no wait. A very enjoyable experience!”
“COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All customers are expected to wear a mask too. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing some stuff from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is small, but honestly, this place isn't popping. So you don't have to worry about parking. Plus, if for some reason it is full, just park at Grocery Outlet (which is right across from BoA) and just walk over. Parking spots are decent. Staff: The staff here are very kind, friendly, and welcoming. They accept both cash and credit cards. There is no credit card minimum.”
“Professional! The San Gabriel Branch is professional, friendly, helpful and very dedicated. I always liked this branch the best since the staff always have a friendly spirit and willing to help in any way they can. I like to compliment businesses that service the community well and in a Professional matter. And the Wells Fargo in San Gabriel meet a 5 Star standard.Thank you Staff of Wells Fargo of San Gabriel!”
“A great bank in my opinion. They have better rates and service than other banks that I have dealt with. The building is right on a corner and there is always security posted at every entrance/exit. This bank is fairly safe and there is an open concept so you are able to see everything that is going on. It is always crowded at this location since it is on the corner of 2 very busy streets. The tellers and workers are always nice and accommodating. Everyone is always kind and welcoming. One thing I love about East West Bank is that you are not charged any ATM fees when taking out money. Most ATM/debit cards are charged a $3 fee when you visit an ATM but not with EAST WEST BANK. So awesome and convenient. You can visit any ATM you wish as well which is awesome. I know there are not many East West Banks outside of the San Gabriel Valley but I have seen them pop up in more cities outside the SGV which is super exciting. I have been with them for about 10 years and will continue to do so!”
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“The San Gabriel Branch is my go-to current bank and I am always pleased with their customer service. The ladies are always helpful and everything gets done in a timely manner. I will continue to bank with RBB for the time being.”