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“I really like this location they're super sweet and clean. It's never crowded , and they're very helpful whenever I need anything. Not much to say other than that :) lol”
“My deposited paycheck got held without a reason. I called Chase customer service several times and just waited in line then got hung up. So, I went to my closest Chase bank to find help. But they just told me to call Chase customer service. They could not do anything because the transaction was pending. It is like an infinite loop, I could not reach the CS and they asked me to call the CS. Then, I went to this location to see if they can help. Three staff helped to figure out the problem. Finally, one lady made a phone call and my held check got released. I appreciated their help. It is the best Chase branch I have ever been to.”
“After being disappointed with the Arcadia branch, I came to this Huamei! The young lady Rosalyn is very enthusiastic and helpful! Highly recommended. If you want to come to this bank, don’t go to that weird place. After depositing money, you still have to look at your face to do business. It’s really as uncomfortable as eating shit.”
“This bank is my favorite bank and the only bank I want to visit. A lot of banks has remolded to contemporary style, this bank still keeps their classic counter and furnitures. I rather drive extra miles come to this branch in stead go to the branch across my work place. Clerks here are so sophisticated and passionate. I hope this bank can keep the way it’s look and never change .”
“I only bank at this Wells Fargo branch. it is by far the best Wells Fargo branch around. they just know how to deal with customers on a very professional level rather than the impersonal treatment at some other branches. Manager Jen is very efficient and helpful. Teller Josie is great and always helps me with such kindness and explains everything so well to me. Nic Pons, my banker is absolutely terrific. and I do not know what I would do if I didn't have Nic to service my accounts. Yes, expect longer wait times since less staff but that is happening everywhere -- this is a part of modern reality. When it is your turn, you will be treated with respect and given great service. I never have to wait that long in line despite less staff now than they had pre-pandemic.”
“Doris provided exceptional service, making my experience at this Chase branch smooth and stress-free. She was professional, kind, and went above and beyond to assist me. Lily was also incredibly helpful with our business account setup. Thank you both for your outstanding support!”
“Diane Tran, the Financial Center Manager at this branch, is incredibly caring and helpful. Despite having to tackle a busy, multilingual staff and clientele, she took the time to sit down with me and my mother to discuss our accounts. She is warm and genuine, and actually focuses on what is best for the client. After having to interact with many different financial institutions on my mother's behalf, this experience felt like a port in a storm. As we need to consolidate accounts, it was our connection with Diane that led us to decide to keep our accounts at BofA. Relationships do matter, and Diane is an incredible asset to this branch and to the company.”
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“My office next to San Marino branch, so having CTBC Bank nearby is super convenient. I've been banking with them for over 20 years now, and their service has always been incredibly friendly, professional, and reliable.”