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9:30AM - 9PM
1151 Galleria Blvd, Roseville
Mobile Phone Accessories
“The young gentlemen at the kiosk was amazing. My phone broke and he fixed it and it broke again and he fixed with even more care. Looks brand new now. He’s so kind and has so much patience. You can tell he knows his stuff.”
“I email sky touch through Facebook and got a good quote to replace a front screen on an S22 ultra. Went to the mail the next day, no appointment (walkin) no line, and he finish with my phone while I waited within 30minutes..awesome work”
“I enjoy coming down to this boost location. Everything i come in everyone is so helpful and kind! I didn't know they had infinity prepaid until I walked in and seen the big pop-up poster!!”
“Smart people doing good work and providing excellent solutions without any upsell. A fantastic experience; they diagnosed the phone better than I had, suggested a couple possible fixes, and immediately implemented the one I preferred. I’m not going anywhere else for my iPhone repair needs. Wish I could’ve given them six stars.”
“Been having difficulty with my metro service, actually ended up going from metro Auburn to Roseville and it was well worth it, Kimberly is very good at her job and was able to assist us immediately!”
“⭐⭐⭐⭐⭐
This is by far one of the best businesses I’ve ever used for phone repair. I came in with what seemed like a completely hopeless situation, and to my surprise, they not only fixed the issue but were also able to transfer all of my information from my damaged phone to my new one. It truly felt like a miracle! The staff was knowledgeable, professional, and incredibly helpful throughout the entire process. I highly recommend Hot Tech Repair for any device repair needs—you won’t be disappointed.”
“I loved how friendly the worker was with me. Selsela is a wonderful worker, had my back glass replaced, and recommend me a good phone case for my phone. The prices were amazing as well as the time it took to get my phone done.”
“I went to make a simple payment on my phone bill and would like to compliment on the staff that was working there and helped me with my payment. It was a really nice girl, her name is Ashley and she was just the nicest most kind girl. She greeted me so enthusiastically like we were long time friends and she was waiting for me. I want to praise her for her excellent customer service, she was so helpful and happy that it made me happy! I don't know who hired her, but great job!”
“After running around in Lyft to 3 different places I googled a phone repair shop called them and when they said they can get my son phone screen fixed within 20 mins I decided to test my luck and thankfully the guy there was so nice and I took longer than 20 mins because I wasn't in a rush and phone was fixed quickly and ready for me to pick up thankfully to him the day was saved I would have to say if you have any issues go here also they have a warranty for certain mishaps so please read instructions well walked simply ask very nice respectful and fast turnaround service thank you again for repairing my son screen in a timely manner and let me not forget cheap affordable prices”
“I had a great experience with total wireless . Their customer service Haseeb jan was friendly, professional, and very helpful. They answered all of my questions and made the whole process quick and easy. I’m very satisfied with the service and would definitely recommend Total Wireless to others.”
“Highly recommend! These guys helped me with an unusual problem — a car engine computer repair — at an affordable price and with a super quick turnaround time. I had called many phone and computer repair shops before, and all of them turned me away as soon as they heard it was a car computer.
The front desk staff and the technician were both very polite and friendly. I will definitely come back for any future electrical repair needs.”
“I had a great experience coming in today, I needed a screen protector for my phone and this wonderful young lady named Yadira helped me and made my visit very smooth easy and quick. The placement for my screen protector is best, she made sure I approved how it was going to be placed before she did it which I appreciated. I would definitely recommend my friends and family to come here, very welcoming and kind”
“The staff at this location is what makes it a 5-star review. Many thanks to K. We stopped by during the week and the store was empty. As soon as we walked in, K greeted us and allowed us to let him know why we were there. He did not try to upsell or anything but instead gave us his honest opinion about selecting the best option to save money. He was very genuine. We came in for a usual upgrade but went another route based on K's recommendation. Even though we had to get new phone numbers, the price for the new plan, phone and accessories was VERY affordable. Like i said, he did not try to upsell or push me to pay more than I needed to based on what I was seeking for my family members. He was super friendly and customer service oriented. He was respectable, personable AND honest. He even gave me a heads up about the 1st bill appearing more than what was agreed upon and advised me to just come into the store to get the first billing corrected. And I did just that. I actually waited to write this review to see if everything would go as planned as K had advised.
I came in a few days before the actual payment was due. K wasn't isnt the shop at the time. I believe the other staff member was named Sam (wears glasses, and has semi long hair, well put together as well). Sam was great too! He basically left off where K did for my family and me. I told him what K had advised me the month before and he knew exactly what to do. It was seamless! After Sam fixed whatever needed to be fixed in the system, he directed me to just go home and make the payment online to save an extra $5 if I were to make the payment in store. Like K, Sam went above and beyond!
If you're able to be helped my K or Sam then you're lucky. But based on both individual's performances, I'm sure all the staff that do work there are just as exceptional. Great experience at the W. El Camino Metro PCS location overall.”
11AM - 6:45PM
511 W El Camino Ave, Sacramento
Mobile Phone Accessories
“When I got referred to this location, when best buy didn't have what I needed.I honestly thought it was a strip club lmao. But no, they just have an incredible selection of every possible phone accessory, you can think of. Very helpful staff and a pleasant atmosphere”
“My experience at the AT&T Store at the 6920 Auburn Blvd was excellent!!!
Your Store Agent Justin was very very knowledgeable, curtious, very helpful, and is a definite asset to AT&T and that store.
Justin went way above and beyond!
The Store Manger Darin and Store Agent Draven were also very instrumental in helping with my needs and are both very knowledgeable as well.
This Store is definitely in good hands with these 3 Gentlemen at the helm.
Please pass on these kudos to these Gentleman.
Thank You!
P.S. The answer to question one of this survey should've registered as #5....”
“I had a wonderful experience despite the miserable circumstances that brought me to the store. Staff was so friendly, welcoming and relatable. I haven’t been in the subscriber for my cell service in almost 20 years and was very intimidated, but the experience was very comfortable and I felt well cared for throughout.”
“It's close convenient and the employees help a lot with this technology stuff. Us old folks. Or me. I have and hate this stuff. Thx you dom. And Cierra”
“Store was in immaculate condition & super clean. Rodney was very knowledgeable about everything I had questions about & made me feel like I was in good hands! 10/10 recommend”
“Excellent service, wonderful people. Ammar is very nice, meaning he is very excellent in service. He served me with all the information on the phone. He served me with all the downloads, programs, and the program. He served us everything. I did not do anything. He is the one who did everything and gave me the price and the discount. The manager is a very wonderful person. He gave me things that I did not know about.”
“Tredis had me in and out so quickly. I told him what I was looking for in my services and in a phone and I got exactly what I wanted. Very pleased to have had such a seamless transfer of services with no wait and a great deal!”
“Thank you Jay for help.A huge thank you to this guy! He helped us resolve the issue quickly. He explained everything clearly and calmly—even taking into account that our English wasn't very strong—yet we understood everything perfectly, including the fact that they hadn't been able to help us over at Sunrise.”
“Hosi was awesome she did an amazing job she helped me save a tremendous amount of money and she has awesome customer service she deserves a 7 day vacation or raise for what service she provided today.”
“I was struggling to get my air Internet to work. So frustrated that I was ready to close all my accounts with att until Victor and Emily helped me to correct a snafu with my account.
Great customer service. I appreciate their help and patience.”
“Ronnie was not only knowledgeable in all contract types for long term customer. He helped me to get teachers discount. I highly appreciate his professionalism and knowledge.”
“I swear to tell the truth, the whole truth, nothing but the truth..
I’m not big fan of kiosk in mall , I always believe they are there just to make $$ , But I was wrong on that , I run to Mobile outfitters did good jobs on my phone , price was decent , better than the other store, good quality, and most of all he care about you coming back, ….
More power to these small business and to the you
Young man working there.”
“Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise”
“Excellent service from Austin! He helped me to figure out what miscellaneous charges were on my bill and how to get rid of some things I no longer wanted/ needed. Much appreciated!”
“I went there as he was closing and the kind man stayed took care of me as I had broken my phone and made sure to help me transfer my stuff before he left! Amazing amazing amazing 😍 service”
“Darren is the man at Roseville, Ca VZ location! Thank you for the patience and help between my mom and I for the internet and adding a line. Thanks again for putting on the lens and screen protector for my 16 Pro especially with my toddler running around!”
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“I went to the corporate store to get my phone programmed wouldn't couldn't do it they sent me to to best buy no luck there either then I met Erica at her store and mission accomplished thanks for all your help Mike”