Worst customer service ever. The guy didn’t even want to help me set my new iPhone up or get anything transferred. He gave me me new phone in the box and said have a nice day. I’m disappointed because I was the only customer in the store at the time as well. If I could give no stars I would.
October 2023
Most phone service and internet companies have bad reviews. This is valid. AT&T has given me many headaches. The people seem nice, but communication within AT&T sucks. Corporate, contractors, and customer service representatives "loyalty department " fail to be on the same page.
August 2023
Long phone wait time. No help when I called back the second time either. The way he talked, he forgot I was on hold the first time. I ended up calling a dealer in my home state. He was Awesome in my home state. However, this location on Arden Way was of poor service quality.