Goodwill, a popular thrift store, offers a wide variety of donated items at reasonable prices. Customers generally enjoy the store and the thrifting experience, especially when shopping with their children. The staff is often friendly and helpful, with one employee, Terry, being particularly praised for assisting a customer whose daughter had spilled a drink and for promptly providing access to the changing rooms. However, not all customer service experiences are positive. One customer reported an incident where a staff member was rude and dismissive when the customer tried to return an item and make a different purchase. The staff member's inappropriate attire and difficulty using the register were also noted. Despite these isolated incidents, the majority of customers find the store to be a great place to shop, with quality merchandise and fair prices. The store's management is commended for keeping the aisles well-stocked and constantly bringing out new items. While the selection may not be extensive, the store provides a good variety, especially in the men's department. Overall, Goodwill offers a satisfactory thrifting experience for most customers, with friendly staff and quality merchandise, although the customer service can be inconsistent at times.
