The Home Depot in Bakersfield is a store offering tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement and gardening projects. The store provides equipment rentals, including pallet jacks. Some customers express frustration that the payment options do not include Apple Pay, Samsung Pay, or tap-to-pay, requiring cash or a bank card instead. Feedback on the staff is very positive. Employees are recognized for being wonderful, amazing, delightful, knowledgeable, capable, and cheerful. Specific commendation is given to the rental department team for doing a great job with equipment rentals. Other staff members are praised for their quick and thoughtful assistance, genuine care, and out-of-the-box problem-solving, such as fixing a machine to thread pipe efficiently. These employees are noted for making shopping an enjoyable and quick experience, even when customers are in a rush. The store is described as a place where knowledgeable teams provide expert advice and support.
I'm here all the time. This time I rated a four because the staff was not as helpful as usual. Supplies are low for what I needed
March 2026
Cashiers are poorly receptive. Average customer service. But fortunately better than lows BS electronic self service systems. If the Cashiers were a little more friendly, like if they showed enthusiasm for thier jobs, I would give a 5 star. I frequently buy here because of the proximity of my business.
March 2026
Thank you for the great experience. The store was greatly staffed with people who knew what they were doing. Thank you again