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“Despite the computer being slow, the service was quick and painless, Marybell was very knowledgeable and helping other customers during the wait times from the computer and never got confused between tasks.”
“My husband's phone went bad he went to the store off Mt Vernon they were absolutely no help and seemingly could care less the next day we went to the t mobile corporate store on Niles they bent over backwards to help us got him a new phone for almost nothing he was ready to leave t-mobile until we delt with them now he's happy to still be a t-mobile customer.”
“I can’t say enough great things about T-Mobile and especially Carlos, the manager at this location! Every time I’ve needed assistance, he’s gone above and beyond to make sure I’m taken care of. He took the time to review my account and helped me shave down my bill by removing unnecessary expenses—something most people wouldn’t even think to do. His customer service is top-notch, and he truly cares about his customers. If you ever need help with your T-Mobile account, Carlos is the person to see. Thanks for always making things easy and stress-free!”
“Silvia provided exceptional service. I required assistance with my account, and she demonstrated both politeness and patience. As a frequent business traveler, I recognize her as an outstanding company ambassador.”
“Boost mobile customer service was the best I have had anywhere in bakers field there a little slow on the. Activation of the phone phone but that due to customers not having right info when was asked for thank you boost for a device and service pervided thanks arg”
“This is the best boost mobile store. After 2 days of trying to switch phon s myself,I went in the Boost store and Diego went above and beyond to help me get everything taken care of,very kind and patient customer service representative.Just delightful highly recommend.”
“Gabriel and Brenda were extremely knowledgeable, patient, and helpful. They knew the answers to all my questions and seemed to be looking to get me the best possible deal with upgrades and promos.”
“Lexi helped us out so much, she was super super sweet and helpful. Definitely gave me and my boyfriend the best deal . We ended up leaving with two new phones with available trade in for both ! How exciting! And all thanks to Lexi ???.”
“I would like to point out the great experience I had with Toña, she helped my parents out with their new plan, positive vibes, great communication, caring and professional. I recommend to anyone who is going in to ask for Toña. Thank you!”
“Help us look at different bundle plans to save us monthly payments. Did not even get bothered about all the questions we had. Got the best bundle for my Husband who changed from apple to Samsung”
“I would like to give a special thanks to Will at T-Mobile on Gosford Rd. Everytime I go there he is very kind and gives excellent excellent customer service and to top it off he sanitize the table,chairs,countertop,doors and the seat cushions after so many customers and I love that as a customer! You're awesome Will”
“Big thanks to Olivia from Spectrum for helping me get my new WiFi set up! She was super friendly, patient, and made the whole process really easy. I really appreciate how smoothly everything went because of her.”
“I just switched to Verizon and I had a really great experience in the store. Even though my T-Mobile put up a lot of challenges in the transfer process, the salesman from Verizon Alex took so much time out of his day to make sure it was easy as possible for us. He set us up on a great plan and I’m really happy about it. He answered all the questions that we had and was very transparent about everything which is so important in a process like this so thank you for that. This location stands out from other ones & I recommend it thank you. :)”
“Very quick in and out service appt. As I walked in I was greeted by one of the 5 associates and she was very welcoming all the rest stood there with a smug look on their faces not approachable at all.”
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“⭐️⭐️⭐️⭐️⭐️
I had an amazing experience at the Boost Mobile store on White Lane! After being with Metro for over 5 years and leaving their store completely frustrated, I was blown away by the level of friendly and professional service I received here. The young lady who helped me was absolutely outstanding—patient, knowledgeable, and incredibly kind. She turned a frustrating day into a positive one, and I truly appreciated her genuine care and attention. Because of her, I left with a smile and complete confidence in my decision to switch. Thank you so much! I look forward to doing business with you in the future thank you??told you I love to write ✍️”