Verizon's Bakersfield store offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, including Carlos and Jesus, are praised for their helpfulness in answering questions and resolving billing issues. However, some customers have reported difficulties with the in-store bill payment kiosk and occasional delays in receiving assistance. The Bakersfield location is noted for its knowledgeable staff, particularly an employee named Natalie. Overall, Verizon's Bakersfield store provides a range of convenient services and generally positive customer experiences.
Was in and out to add a new line . That was the fastest I have ever received help. I appreciate everything they helped me with.
August 2026
Myra was so helpful! She saved us $800 we literally fought with customer service over something stupid and Myra resolved it for us she was super patient with us! Thank you Myra
July 2026
Steven went above and beyond to make sure I got everything taken care of. I had multiple things I needed done and he did a great job working through each task.
