Verizon's Bakersfield store offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The store staff, including Carlos and Jesus, are praised for their helpfulness in answering questions and resolving billing issues. However, some customers have reported difficulties with the in-store bill payment kiosk and occasional delays in receiving assistance. The Bakersfield location is noted for its knowledgeable staff, particularly an employee named Natalie. Overall, Verizon's Bakersfield store provides a range of convenient services and generally positive customer experiences.
Steven was very professional and awesome. Excellent and accommodating, his communication was amazing.
January 2026
Help us look at different bundle plans to save us monthly payments. Did not even get bothered about all the questions we had. Got the best bundle for my Husband who changed from apple to Samsung
December 2025
We had a rough experience when we first got our phones, but Tyra completely turned it around. She was patient, knowledgeable, and actually took the time to fix the issues we were having. Thanks to her, we left feeling happy and taken care of. Huge shout-out to tyra for making it a great experience!
