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11AM - 6:30PM
1372 N Main St Room 204, Walnut Creek
Mobile Phones
“I came with a phone that wasn't charging, I thought the port was broken, they checked it, told me what they thought could be, also told me what could be the worst case, I waited a few minutes and now I have a fully functional phone just like new and the fee was cheap, totally recommend this place, you can also see what they do to your phone and I think that's worth some extra points.”
“Great service with Adam @ this location. Live closer to a location in Antioch, but the young men there did not want to help out.Thank you Adam! Will come out to this location for the better service!”
“I highly recommend working with Josh, he is knowledgeable, friendly and does right by his customers. He really helped me with a dashcam issue and I am so glad that I stopped by his shop. Parking was super easy too.”
10AM - 5:30PM
333 E Leland Rd, Pittsburg
Mobile Phones
“This is my go To place for phone related needs , They have fixed phones and tablets for me I’m always pleased with there work. I have aLso bought used iPhones from them and they always work good. They also have good customer service. I would recommend this place to any one looking for a phone place and repair shop for tech.”
“Robert was awesome he went above and beyond to make sure I walked out with an activated phone after spending 3 hours texting att customer service app people . I was frustrated and annoyed getting no where with their chat representative. If Robert would not have asked me if I had signed in. My wait would have been a few hours.
ATT needs more people like Robert.. He's very professional, polite, and prompt making sure his customers are not waiting to be helped a long time. There were 4 other employees that were on the same shift 2 of the girls were either new or just didn’t care about their job. Anyhow, I appreciate your help Robert!!!
Ps. The music wasn't that bad. Haha!”
“After spending quite a bit of time at a dedicated Verizon store with a sales associate who had a snarky attitude and who made me feel like I was unintelligent, I left that store. A friend of mine said she had excellent service at another store, so I went there the same day. I experienced the exact opposite at that retail store. Ali was friendly, patient, and helped me figure out the best phone solution for me. His co-worker was just as friendly and informative. I came in for a phone and left that store with a phone, a case, an Apple watch, an iPad, upgraded insurance coverage, and more. Ali helped me set everything up and I left with a smile on my face. Thanks, Ali.”
“Matt was very attentive and made sure our questions were answered. He also made sure that we understood all of the details of plan changes and phone upgrades. His customer service was on point, and went above and beyond to give us the best offer on our phones. We would recommend him to any of our friends who are looking to upgrade their phones or services.”
“Roberto was the reason for such a great visit. He was prompt with greeting us, fast & efficient with resolving the issue I came In with and went above and beyond helping to answer questions about my bill and future upgrades! I will return to get his specific help in the future.”
“Spent over 3 hours last night on the phone with Verizon tech support and they were unable to totally solve the problem. :( Went to the store today and Ethan was amazing, very knowledgeable and extremely helpful. Friendly, professional and just a great guy. Thanks Ethan!!! :-)”
“My experience here with Brian, Melad and Vanessa was amazing. Excellent customer service, friendly, prompt, and knowledgable are just a few words to describe them. I look forward to future visits with whatever help I need with them. Thanks to you guys again for your time, help and friendliness.”
“Our overall experience was amazing. Mason, who was the person who helped us, was very cordial and helpful and had good insight to what would best fit us and where we could benefit the most.”
“Freshta is amazing - spent over an hour helping me close a landline account that gave her a run around. She had patience, poise, and competence through the whole tedious ordeal.”
“Excellent service! Josue helped us out, walked us through everything, and anticipated our questions before we even thought to ask. We had a great experience and intend to return to this specific store for all of our AT&T wireless needs.”
“Ordering my iPhone 15 Pro Max White was a big pain. I had originally ordered same day pickup at the Danville Location and ended up canceling my order due to the bad customer service i had gotten from the danville site. I had eventually reordered the iPhone and ordered same day pickup at the concord/sunvalley mall location. I had waited the whole day with both call or email. So i waited another day and decided to go in person and was warmly welcomed by Roger. Roger was a blast! He helped me get my iPhone that same day. Had a great time and was taken care of. Roger, i appreciate your help and I hope you get a raise”
“The employee named Dom was extremely professional and offered helped me tremendously. He also seemed to have a lot of experience at the position he’s in. Highly recommend him for a management position if one ever opens up. Very polite, informative, and thorough.”
“Excellent service. They go over and beyond the average service. Will help you switch from phone to phone. They are dedicated and very helpful. I 100% advise anyone to experience the recommend that Boost Mobile Clayton road will help you with all of your mobile phone needs.”
“The experience at a T-Mobile corporate store is so much better than Xfinity. I went to the century store and was helped by Paola. She ended her meeting/zoom call to help me. I had two modems to return and one active modem and the system was having a hard time with it, but she politely, kindly, humorously, and professionally figured it all out for me. I was in a time crunch so I actually left the store and she said she would call me. I wasn't quite sure if that was going to happen or not. 15 minutes later she called me and had figured out the issue and had returned my modem successfully. In a time where customer service is getting worse and worse and worse, it's refreshing to find someone like this who is so good and so nice and does her job so well. It's rare to find somebody who actually cares about their job and their customer.”
“My wife and I both needed new phones. Yiikees!!! Lucky for us, when we went in a couple of evenings ago, the store was very slow (we were literally the ONLY customers) and Mohammed, the nice gentleman who served us, took the time to help us with EVERYTHING we needed without rushing us, or making us feel stupid! LOL! We all know how complicated even the "simplest" of smart phone can be today, so it's real refreshing when someone like Mohammed can do his job so well, and with such a good attitude! Thank you Mohammed...I'm going to drop off a gift card for the Cheesesteak Shop for you this week...promise! By the way, we are both super-happy with our new phones.”
“I was able to switch from Sprint to Tmobile super fast and I was able to keep my same number. I wish I had gotten the name of the guy that helped me, he was great. Tmobile has a first responders discount so we're able to save a lot on our phone bill. Customer service upstairs is way better than the location downstairs.”
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
“My first visit to this store they actually advised me the best plan for cell service for my family was to not change a thing. Very professional and fair.A month later I came in and my whole families needs for for cellphones and data changed. I told them what my budget was and they came in way under that.And are you ready the whole process took 10 minutes. AT&T is fortunate to have people like Roberto and his team. Thanks again.”
“Camilla was great she helped solve a problem with the insurance that no other store could. She was very patient and very friendly always smiling. Its good to see that some stores still have people with great customer service.”
10AM - 8PM
1 Sun Valley Mall Rd, Concord
Mobile Phones
“I went to Cell Doc to get my iPhone 13 pro fixed, and they did a fantastic job. They quickly replaced the camera and screen. Natig provided excellent service with a friendly smile.”
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“Broke my iPhone 11 screen’s glass completely late this afternoon, and iRepair Cell & Tablets was one of the top rating repair store nearby. Since they closed Sunday (and it’s Saturday today), I called to make sure they have part and can accommodate my quick drop in. I arrived 15 min before closing, and the store owner (named Yama) quickly got me in and out in less than 10 min! He was super friendly in person, and also when I called him beforehand. My iPhone screen look and feel like new and as responsive as OEM part. Would definitely come here again if any problems with my electronic devices!”