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10AM - 8PM
717 Broadway, Millbrae
Mobile Phones
“Restored my trust in Verizon – excellent service from Valentino and Julian! I typically avoid going to Verizon stores, but this experience completely returned my trust. I came in with a complex request: I needed to open a business account, get a new phone number, and transfer an existing number from personal to business.
Valentino and Julian were fantastic. They provided excellent, attentive service and handled the entire process perfectly from start to finish. It was a wonderful experience to have this done so smoothly. Highly recommended!”
“It was my first purchase and I was satisfied with the customer service that Joanna gave me. I will return soon ⭐️⭐️⭐️⭐️⭐️
It was my first purchase and I was satisfied with the customer service that Joanna gave me I will return soon⭐️⭐️⭐️⭐️⭐️”
10AM - 7PM
3227 Middlefield Rd, Menlo Park
Mobile Phones
“Thank you Sandra, very kind for your help, I know that you were with your family buying food, but very kind that even though you were not during your work hours but with your family, you still helped me with my problem on my phone, very kind and a good employee, they have cricket because he loves his job even though he is not at work he is still kind and helpful”
“Awesome customer service, Julio and Thomas were very helpful with all my questions. I've been with metro and t-mobile and I got to day the service here is great with out the hundreds from the other company's. I was paying nearly 400 for 3 lines. Here, I have 10 lines and pay around 260. Hellloooo, make the switch.. Best location and great employees!!!!”
10AM - 7PM
2371 University Ave, East Palo Alto
Mobile Phones
“Best store in the world thank-you so much for helping me out I had the best experience I went to a store in redwood city did not have a good experience to be honest found this store was great reps helped me out and made my experience better at cricket”
“This is one of the better ATT locations. Sebastian was very friendly and efficient. There was a relatively long line but he stayed on top of it. I recommend coming here if you ever need to visit an ATT branch.”
10AM - 7PM
306 Grand Ave, South San Francisco
Mobile Phones
“very good customer service from nelly and nicole extremely friendly and super helpful. nelly also mention that cricket now has home internet. definitely will be coming back for that”
“I only come to this store because of Rafael. He has always been so helpful and patient with answering my questions. He's also honest with his opinions. I came here with a broken phone and he helped set me up with a new phone and transferred my data to the new one. Subsequently, I came in with wanting a watch and he was patient with all my questions and called the Verizon line for me so we can clarify some concerns I had. If you ever need a phone or any help with Verizon, you need to go to this store and ask for Rafael.”
“Thomas took so much time to help us improve our back up systems, get us discounts and teach us new tricks since we are so bad with tech. He was incredibly helpful, patient and kind!”
“Angel and Fernando were beyond helpful they helped me so much and had amazing customer service the best experience I’ve had at this location definitely will be coming back!”
“I wanted to give a HUGE Shout out to Kash K @Sunnyvale store for taking care of me on my new pixel 8! Outstanding customer service And Odalis has been my go to team member for almost 3 years now. Both superb!”
“I just recently joined AT&t I give five a stars for stores staff. Very nice people willing to help I give only one star or zero star to AT&t online people it takes forever to talk to someone most of them they don't have any knowledge I recently ports my phone from cricket to AT&t which activation and trying to get the my voicemail to work it took me 10 hours. Lots of time get disconnected the waste of too much time when you call them I wouldn't recommend their service. Because it's too much waiting when you call them even if you try to use their app, it's very hard to talk to someone right away”
“I came in with friend, & Sanjana was really nice & great customer service as well. She helped me with my new iPhone & transferring everything to it as well. I really enjoy talking to her as well. She was very quick to help me”
“I just went to this repair shop (which is my family’s go to place for any electronic repairs) and the owner replaced my iPhone 15 screen deftly and refused to charge me for the service. Thank you! Very generous and helpful. I think his name is Jimmy.”
“Best Buy reps always seem to be well informed and know the products. I've even had one volunteer to look for a price match form me.
Now THATS CUSTOMER SERVICE.”
“We want to recognize Joshua Garcia for providing us with the best customer service; even if we are just stopping by. He is friendly, knowledgeable and efficient. We appreciate his courtesy, and giving us the friendliest greeting every time.”
“Today I had the honor of sitting with Jorge for the majority of his shift. It was a long drawn out nightmare that he took care of. His professionalism, courtesy and knowledge helped clear my head. He managed to not only solve the issues, he turned me in to his biggest fan. I can't see going anywhere else when things arise! Thanks Jorge!! I appreciate it more than you know!”
“Great service. Fast. Efficient. Friendly. Prompt. Courteous. No heated add on options. No upselling just a utility service. No lines except to pay the bills with cash customers.”
“Very friendly and helpful. My Bluetooth went out and AT&T wouldn't even look at my phone. But fast repair fixed it and didn't even charge me. It turned out to be operator error.”
9AM - 8PM
49 N B St, San Mateo
Mobile Phones
“I definitely recommend this shop to get your phone repaired. Justin did an excellent job and the repair was quick to replace the cracked screen. The phone screen looks great, like the original.”
“Rodolfo was so helpful in understanding my unique situation. But he was able to find a solution that put me and my daughters at ease. I highly recommend working with him!! And he's easy on the eyes ladies”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
“this is the first time i went to this location my phone had given out the person at metroPcs store helped me right away and i got a new phone at a great price she was efficient and ever so helpful made my day having a working cell phone again”
“Highly recommend for iPhone repairs. The owner was transparent with costs and time to get fixed. Dropped off my broken iPhone 13 Pro (shattered the screen and battery stopped working) and had it back within a day. Best prices and quality in the area.”
“Shout out to Jade C. at Burlingame AT&T store. He was absolutely awesome in helping to resolve an unlock issue while also balancing assisting other customers. He even checked to ensure eSIM was working properly, too. BIG thanks!”
“THIS GUY IS AWSOME- my iPhone 12 pro max he replace the screen and the front camera my phone looks brand new Thank You for your excellent service ...I don't think I need to ever go anywhere else for my phone issues .”
“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”
“I had issues with a service I had purchase since October, I had requested help multiple times and no one seemed to really looked really into my problem even calling customer service wasn't helping me. I went today into the store again and Monika helped me out with a big smile and fix the problem I been having for months in less than 10 min. She's super friendly and immediately helps you out.”
“In the 6 years I have gone to this location, this store's staff members are very helpful and courteous. However, I have gone to this store a few times to pay my bill or do phone related business there, only to find the store is closed (during business hours)! No note or anything. It is left to look like the business is shutdown and no longer in business. I went there yesterday...the same thing. Luckily I was traveling in the area anyway.”
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“I’ve just visited once but the service i received today was terrific. Kali answered all of my questions and helped me to wade through the various phone upgrade options that were available to me.”