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“Second trip here for appliances - in a good way! Previously needed frig and washer/dryer for our new house, but wanted an upgrade range. Awesome sales, service, and delivery!”
“My wife and I very recently purchased a new 48” Sub Zero from Friedmans Appliance. The decision of where to buy was a relatively easy decision. We had over the years, we had previously purchased high-end major appliances from Friedmans Appliance and were completely satisfied with the purchase, delivery, and installation process.
On the purchasing end of things, tyhis time we worked with Kambiz Iranmahd. He was friendly, very knowledgeable and informative about the various manufacturers and the features and options of the various products. He was a good listener, helpful in navigating the necessary paperwork, and we thoroughly enjoyed working with him.
On the installation end of things, Kambiz coordinated with Marc Reed. Marc and his staff coordinated an install date. Marc and each of his install team were punctual, friendly, technically competent at their jobs, and they were professional. Marc was especially expert and experienced in planning for, preparing for and navigating the limited working space, complicated house layout, all while moving around 6,,000 plus pounds of refrigerator. I was particularly impressed with Marc and his team’s manipulation of the unit to go under our 81” height ceiling design features. I am convinced that it was Marc and his team that made for a successful and satisfying install. Marc assured appropriate install precautions were taken.
Thank you Kambiz and Marc.”
“Friendly, informative, good prices. Delivery crew was spectacular, even helped me rearrange the living room when they dropped off the sectional we ordered. Only reason I'm not giving 5 stars is they can be hard to reach on the phone if you need to speak to someone.”
“My AC unit gave out as the heat wave is approaching and our best guess was that I needed a new capacitor. I tried ordering the part on Amazon but that online merchant kept sending me the product with the wrong specs so I needed something FAST and REASONABLY PRICED. This place is amazing!
Their friendly staff was able to give me advice regarding my current part, if they had anything on hand, AND that they can test my current part to see if I did in fact need to replace it. A quick visit to the store and they were able to determine the faulty part and provide the new one to purchase. One hour later and our home is nice and cool.
Highly recommend using them before forking over $$$'s of dollars and, let alone, service visits that might take weeks to get.”
“Certain shops are go to places, Western Vacuum is my go to shop for vacuum cleaner repair for years. Price is reasonable, service is reliable and timely. Raess is personable and trustworthy, he restored my Hoover and Kenmore vacuum cleaners to like new condition. 5-star service.”
“My boyfriend picked up a masterbuilt grill on the morning of the 4th of July. Gavin was so kind and helpful bringing the grill out to curbside. Made it a seamless pick up.”
“I have been purchasing appliance parts from Ray for years. When something is not working, he is my go to. I recently hired him to come into my home and fix my oven. When I visited him at his shop to tell him what was happening with my oven he asked me a couple of questions and informed me of what he thought the problem was. Told me exactly what it was going to cost if it was indeed that problem. I hired him on the spot. He showed up exactly when he said he was going to show up. He actually called me to tell me he was on his way. He showed up with the correct part, tested my oven, and had it completely repaired within 40 minutes. I couldn't be happier. He is incredibly respectful, professional, and personable. at the same time. I would hire him again in a second.”
“Ive been shopping at this Concord store since it was on Monument Blvd., but I love the new location! I get everything from paint to furniture here at the Concord store. Most recently, I found a set of vintage bedroom dressers that were selling on Etsy and EBay for well over 1k each. I told the employees about the discrepancy between their cheap price and what they could get. Yet they ensured me that this cheaper price would benefit me and that was more important. The sales people literally scoured the store to find even more parts to the set. I was blown away by the service. The Employees are 100% the best part of this business at the Concord location. From the lady on the floor (I wish I got their names!!) to the young men in the warehouse in back who loaded our truck. They were thoughtful and kind and very deserving of a compliment and commendation.”
“Had such a great experience with Accurate, Rick! He was so polite, nice and efficient. We had an issue with our Decor fridge, Decor gave a one-time free repair and Accurate was the service provider. Rick was so quick figure out the problem, ran back to the shop to get a missing piece and came back the same day and now we have ICE! Would recommend them to everyone. Kris”
10:30AM - 5:30PM
1601 Tennessee St, Vallejo
Appliances
“I took my cherished 35 yr old Bernina 910 sewing machine into a local Sewing & Vacuum retail/repair location and was told it wasn't repairable; without opening it up, they suspected that the transformer was blown and replacement parts are not available. I was shown new machines to purchase but desperately wanted mine repaired. I went to another Sew & Vac retail/repair and they said I'd hear from their repair person within 2 weeks. Daryl called to say the capacitor was blown and he had the replacement part from an old machine. I now have my machine back - tuned, cleaned, and running ever so smoothly! Masterful! Thanks, Daryl.”
“My boyfriend picked up a masterbuilt grill on the morning of the 4th of July. Gavin was so kind and helpful bringing the grill out to curbside. Made it a seamless pick up.”
11AM - 7:30PM
1680 Willow Pass Rd suite A, Concord
Appliances
“Thank you sam for helping me finding what i was looking for
Great furniture and amazing service! Sam was very helpful and friendly. Highly recommend this place!”
“Since moving to Cali, I've been to this store quite a. Few time and it is always a joy to visit. The staff is always helpful, insightful and cheerful. Never had a bad moment there, will continue going here for as long as I live in the area.”
6AM - 8PM
1625 Sycamore Ave, Hercules
Appliances
“We visited on 7/10/23, looking for a length of flexible spa hose to finish setting up a hot tub in our backyard. We had already gone to one Home Depot and had issues. We located the hose in question, but wanted to buy per-foot, rather than an entire roll of hose. This was something they had a SKU for, but they didn't have 8 feet of loose tubing for us. Eventually, we took the roll up to check out and explained the situation to Sylvia. Other places might insist that we buy the entire roll. Instead, she stuck with us, and found Jose, who could do the cutting we needed.Thank you to Sylvia and Jose for going above and beyond in order to make it work. It took a little while to get the right people, but they didn't abandon us, and they made sure to keep with it until we had resolution.”
“My word! Where would we be without our best DIY partner, Home Depot? Life is so much easier with their help. All I can say is thank you, Home Depot. They have all you need!”
“It was a typical Home Depot. But they had a really good selection of indoor plants. I was looking for a plant gift for a Hotel Lobby I stayed at. The lady at quick check out was very nice. Very busy, but got in and out very quick.”
5:30AM - 10PM
2090 Meridian Park Blvd, Concord
Appliances
“Today we needed some blinds cut and were waiting for quite some time along with two other people. Stephen found us and although he could not cut them himself he stayed nearby, spoke with other associates, and made several announcements to help us. We were very grateful to him and credit him with managing to finally get someone over after an over 20min wait. With his help, we had 3 people arrive and we were on our way to checkout within a minute.”
6AM - 10PM
1935 Arnold Industrial Way, Concord
Appliances
“Rush hour (just after work) is pretty crazy here, but not too bad outside of peak hours. Had an awesome experience getting stain tinted. Lee was super nice and helpful, very experienced, and she showed me some of the codes on the stain computer to ensure I was getting the same tint. Highly impressed with her customer service and knowledge.”
5:30AM - 10PM
2090 Meridian Park Blvd, Concord
Appliances
“We are trying to buy some room divider door's and Eddie has been fantastic. We can't get any help for the next step in the process, we paid a deposit and then basically ghosted. We went back to the store and once again Eddie was great, he made several phone calls to different people while we sat there and he also introduced us to a gentleman who is part of the next step and still nothing. Eddie is doing everything he can we think he's great but the team around him is no help”
5:30AM - 10PM
2090 Meridian Park Blvd, Concord
Appliances
“I wasn't expecting to review Home Depot. But my last interaction I just wanted to share as it really was amazing. Customer service on multiple levels. It had been sometimes since I use my Home Depot card and that was not an option while I was shopping online. I did reach out to the customer service line and the gentleman was very helpful pleasant Was able to find me easily and we had a wonderful discussion. I added a fairly significantly priced item to my order at that time mainly because I just felt comfortable. Customer Service on the phone call was above and beyond. Now I had set both of my orders it had to be split, because the large one was coming from a different warehouse For delivery. A smaller order of some galvanized roofing material and a couple other things I set up for delivery. It was easy it was very inexpensive and it was at my house before I woke up look I've got access to trucks if I ask, I do have a utility trailer. It's kind of a pain in the you know what to hook up and get down there and get back home absolutely, wonderful experience with that delivery now I am able to jump to work first thing this morning with everything that I need. I will continue to shop at Home Depot. Thank you for the great service.”
“I shop here a lot for all personal and business electronics. I needed a security camera for my truck yard. For some reason the salesman was unable to understand I wanted to purchase an item. Very frustrating. Fortunately the store manager, Jorge, stepped in and facilitated a smooth and easy transaction to get me and my business exactly what I needed. Thanks J, you are the best. Nothing beats the brick and mortar experience. I've been shopping this store since they opened. Still the best.”
5:30AM - 10PM
2090 Meridian Park Blvd, Concord
Appliances
“We are trying to buy some room divider door's and Eddie has been fantastic. We can't get any help for the next step in the process, we paid a deposit and then basically ghosted. We went back to the store and once again Eddie was great, he made several phone calls to different people while we sat there and he also introduced us to a gentleman who is part of the next step and still nothing. Eddie is doing everything he can we think he's great but the team around him is no help”
6:00 AM - 10:00 PM
1935 Arnold Industrial Way, Concord
Appliances
“The way better option versus the orange big-box.This will be my go-to store. Great customer service, well organized, and they have 8-foot trucks available for rent at a rate of $20 for 3 hours (plus deposit).Purchased all my counter tops, cabinets, and bathroom fixtures for my home remodel. I will be shopping here in the future.”
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“Brought in a board to have resoldered today. In and out in about 15 min. Including playing numerous pins. Very nice people. I do recommend. And my pin is back working!!!”