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“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
“Fantastic, very helpful family run business. Easy, free drop-off of prepaid UPS and FedEx. You can ship UPS, USPS and FedEx and get their help boxing things up.
Notary, LiceScan fingerprinting, greeting cards, shipping materials.”
“(Translated by Google) Excellent service, very friendly the guy who attended me helped me a lot ??(Original)Excelente servicio, muy amable el chico que me atendió me ayudo mucho ??”
“Kind and super helpful family run business. They saved my buns twice this week, and take the extra time to help. They do USPS, and even though it's not on the official UPS website as a dropoff location, they do that too! Got my letters, large packaging, domestic and international shipments done with them this week. ??”
“This place is underrated. I use this FedEx/Kinkos all the time for work printing and shipping. They’re always very responsive, friendly, and produce high quality print work.”
“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
“This place is a hidden gem! I used their international shipping service for my 150lb luggage, and it only cost me about $4 per pound—super affordable. Everything arrived within a week, which was way faster than I expected. They also have a bunch of Amazon clearance items for under $10, which is such a great deal. The owner is incredibly friendly and helpful. Highly recommend checking them out!”
“I went to PostalAnnex to mail my books. Toby helped me pick the right box, packed my books, filled in the gaps with packing peanuts, and sealed the box perfectly. It was the best experience I've ever had at a postal store in the United States.”
“Vickie is an angel. Even though the line was so long that she was still serving people well after the doors officially closed (we were the very last to be served at 3:30pm), she took the time to advise us on how to mail our packages for the least amount of money, saving us a whole lot. Kind and patient even when she was working past closing time on a weekend.”
“I went here for a Live Scan form and had a great experience. They were incredibly helpful—they gave me two copies of my form without me even asking, just in case I needed them later. When I was traveling and needed a copy of my receipt, I called them and they promptly sent me an image. Outstanding service and thoughtfulness!”
“The people there handled an expensive and important shipment for me without any problems. The only problem is the lack of good parking in the area, due to being in the downtown Berkeley area.”
“I just wanted to give a shoutout to Chandi at the UPS store.She is amazing.She is incredibly helpful with my package and made sure everything was sorted out perfectly. On top of that she is super friendly and had a great attitude. It's clear she really care about her customers. Thanks for making the whole process easy and enjoyable! I’ll definitely be visiting the store again soon. Keep up the great work. Thanks Channiii”
“Rob and Perla both did an amazing job. I went in with a birthday card made with the canva app. It wasn't printing correctly. But together they figured out how to get the print working. They really showed great customer service as well as technical skills. That's kind of rare these days. I was very impressed. And I'm very excited to give my wife her homemade birthday card.”
“I’ve always had great experiences here with friendly, patient staff, and there’s never been much of a line — I usually just walk in, drop off my packages, and I’m out in 5 minutes.”
8:30AM - 4:30PM
2342 Shattuck Ave., Berkeley
Shipping Centers
“I had such an outstanding experience at this UPS Store thanks to Carl and Thomas. They went above and beyond helping me with an extremely complex return process. Not only were they incredibly patient and knowledgeable, but they even stayed a few minutes past closing to ensure my return was completed properly.
Their customer service was truly exceptional - they took the time to walk me through every step and made what could have been a stressful situation completely manageable. I'm genuinely surprised by any low ratings this location has received because my experience was nothing short of stellar.
Carl and Thomas are true assets to this store. Their dedication to customer service and willingness to go the extra mile has earned my loyalty - I'll definitely be returning here for all my shipping needs. Thank you both for your outstanding help and professionalism!”
“The lady working the counter on Saturday was very kind and patient about explaining each step and I was out of there much faster than I expected. I really appreciated how well she kept things rolling!”
“I go here ALL THE TIME and I can't imagine what was happening when these bad reviews were written. I have 100% positive experiences, ditto the rest of my family.”
“Went there around noon. No lines, quick and efficient service by “Top Dog”- thats what it said on his name badge. I was pleasantly surprised considering what I had heard about long lines and rude behavior at the Post office.”
“Really no issues at all. Despite being a small location, hidden amongst the buzz of Durant Street, the service was good and quick and to the point. Will come back!”
“I had an appointment for my passport today and An employee named Erica was just fabulous! She was so pleasant and helpful to each customer. Very thorough and timely! Strong recommend!”
“I had such an amazing time at the UPS store! The employee there, Bijay (I didn't catch his last name), was super helpful and friendly. I truly appreciated his help with my shipping needs. He definitely deserves a solid 5/5 rating for his outstanding service!”
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“I like this UPS/Fedex store. Staff is very friendly and helpful.The guy and the young lady that work there are both very pleasant. It's nice whenever I go there for my shipping. Glad they opened this store - very convenient gor me.”