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“I've sent several DHL packages through this office and they are always friendly and courteous, even when busy. Today I had a problem with a DHL package and the Manager Paras at You Send Me was kind in helping me fix the problem.”
“Quick and easy process. Had a big box to mail out of state. Didn't charge me for tape or anything nitpicky like that. Just weighed it, had me input the shipping info, payment, out the door. Man at the counter was very polite and efficient. Will be coming back to this location and recommending it to friends when they need to ship something quickly.”
“This is a fantastic alternative to the post office for sending and receiving mail. This long-time small business offers inexpensive PO Boxes (much less than the post office) and safe package receiving, with notary services, and smart service. You can send via UPS or USPS. There is a no-nonsense vibe when you go in, but there is also a clear integrity that you NEED for mail and for notary services. I will be happy to never go to the post office again, and it will be great to not have to worry about my mail being stolen - as is happening all over the area.”
“(Translated by Google) Excellent service, very friendly the guy who attended me helped me a lot ??(Original)Excelente servicio, muy amable el chico que me atendió me ayudo mucho ??”
“I have been coming here for years and everyone who has helped has always been super friendly. A few weeks ago though, Nick truly went above and beyond. I showed up with a dozen packages right when they were about to close. The register and lights were already off and he was walking out the door. He offered to stay, but once I told him how many packages I had and that I still needed to handwrite the addresses, he thought of a solution where he could lock up and close the interior gate, but have me leave my packages in the PO box lobby and the shut the lobby door when I was done. I'm pretty sure USPS, Fedex, and UPS wouldn't have been able to provide a win/win solution like that. I'm so glad to have this service in the neighborhood!”
“This place is underrated. I use this FedEx/Kinkos all the time for work printing and shipping. They’re always very responsive, friendly, and produce high quality print work.”
“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
“Thank you For taking care of picking up and sending my package to Alabama. You guys went out of your way to help me in my situation.I recomend this company for your shipping needs”
“Vickie is an angel. Even though the line was so long that she was still serving people well after the doors officially closed (we were the very last to be served at 3:30pm), she took the time to advise us on how to mail our packages for the least amount of money, saving us a whole lot. Kind and patient even when she was working past closing time on a weekend.”
“Amazing experience at this store! My daughter needed passport photos, a notary, and copies and it was a perfect one stop shop! They even let me email an additional doc to her on the spot when needed!!! I am grateful for their kindness and incredible customer service!”
“The people there handled an expensive and important shipment for me without any problems. The only problem is the lack of good parking in the area, due to being in the downtown Berkeley area.”
“I just wanted to give a shoutout to Chandi at the UPS store.She is amazing.She is incredibly helpful with my package and made sure everything was sorted out perfectly. On top of that she is super friendly and had a great attitude. It's clear she really care about her customers. Thanks for making the whole process easy and enjoyable! I’ll definitely be visiting the store again soon. Keep up the great work. Thanks Channiii”
“Came in to get some documents notarized and overnighted, was quick and easy. Lady was helpful. Looks like some construction going on outside the building, but overall good experience.”
“Rob and Perla both did an amazing job. I went in with a birthday card made with the canva app. It wasn't printing correctly. But together they figured out how to get the print working. They really showed great customer service as well as technical skills. That's kind of rare these days. I was very impressed. And I'm very excited to give my wife her homemade birthday card.”
8:30AM - 6:30PM
2625 Alcatraz Ave, Berkeley
Shipping Centers
“I’ve always had great experiences here with friendly, patient staff, and there’s never been much of a line — I usually just walk in, drop off my packages, and I’m out in 5 minutes.”
8:30AM - 6:30PM
2342 Shattuck Ave., Berkeley
Shipping Centers
“I had such an outstanding experience at this UPS Store thanks to Carl and Thomas. They went above and beyond helping me with an extremely complex return process. Not only were they incredibly patient and knowledgeable, but they even stayed a few minutes past closing to ensure my return was completed properly.
Their customer service was truly exceptional - they took the time to walk me through every step and made what could have been a stressful situation completely manageable. I'm genuinely surprised by any low ratings this location has received because my experience was nothing short of stellar.
Carl and Thomas are true assets to this store. Their dedication to customer service and willingness to go the extra mile has earned my loyalty - I'll definitely be returning here for all my shipping needs. Thank you both for your outstanding help and professionalism!”
“The lady working the counter on Saturday was very kind and patient about explaining each step and I was out of there much faster than I expected. I really appreciated how well she kept things rolling!”
8:30AM - 6:30PM
1569 Solano Ave, Berkeley
Shipping Centers
“I go here ALL THE TIME and I can't imagine what was happening when these bad reviews were written. I have 100% positive experiences, ditto the rest of my family.”
“Went there around noon. No lines, quick and efficient service by “Top Dog”- thats what it said on his name badge. I was pleasantly surprised considering what I had heard about long lines and rude behavior at the Post office.”
“Really no issues at all. Despite being a small location, hidden amongst the buzz of Durant Street, the service was good and quick and to the point. Will come back!”
“I had an appointment for my passport today and An employee named Erica was just fabulous! She was so pleasant and helpful to each customer. Very thorough and timely! Strong recommend!”
“I had such an amazing time at the UPS store! The employee there, Bijay (I didn't catch his last name), was super helpful and friendly. I truly appreciated his help with my shipping needs. He definitely deserves a solid 5/5 rating for his outstanding service!”
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“The nicest guy owns this place!!! Please support his business. He has plenty of mailing supplies/options, has P.O. Boxes, and makes key copies! You won’t regret patronizing his business. :)”