Model Garage is an independent auto repair shop in south Berkeley. Customers describe the service as incredible, thorough, courteous, expedient, and transparent. The work is consistently done well. The technicians are certified, know what they are doing, and provide good communication. They are friendly, respectful, and offer clear advice on repairs and future problems. The shop itself is clean and dog-friendly. Many reviewers express high trust in the garage, recommending it highly. They appreciate the reasonable, even low, costs and the responsive, collaborative approach to prioritizing repairs over time. The garage successfully solves complex problems that others cannot figure out, earning customer loyalty for many years and over hundreds of thousands of miles.
Great service, as always. Six stars if I could go that far!
September 2026
The Model Garage has a winning business strategy based on integrity and customer service. When Ernesto ordered the wrong part for my US manufactured Toyota Camry, he offered to comp a scheduled headlight lens restoration to make up for my inconvenience. That kind of service goes a long way toward building customer loyalty.
August 2026
This time around, I had a dead battery in my car. The Garage was able to fit me in for the repair, with little notice.
