You guys are the best, can't thank you enough. The products are cool, they really take a beating and just get better with time. But I was compelled to throw out this message because of how incredible you are when things go wrong. Can't thank you for all of the help and speedy solutions. Forever Rimowa.
January 2024
Brought my damaged bag in today and was so pleased with the customer service. Brittany was kind and efficient, I had my bag repaired and in hand in 45min.
December 2023
David (and his team) never fails to amaze me! Their customer service is impeccable. They are always so helpful, without any fuss. This Rimowa botique is the best.Special shout out to Chris, my go to Rimowa Associate.
Founded in Cologne in 1898, RIMOWA is a global leader in premium luggage. Synonymous with timeless design and superior craftsmanship, RIMOWA creates products at the intersection of innovation, utility and luxury for discerning purposeful travelers. The first to introduce aluminum and polycarbonate suitcases, RIMOWA has always combined heritage and craftsmanship with the rigours of modern technology.