“Amazing customer service by Tyson Davis at Brea. He helped me to get a service scheduled on an emergency basis to fix our adjustable bed remote . He is an extremely pleasant and helpful person . Sit 'n Sleep is lucky to have such dedicated staff.”
“Marilyn was very patient and helpful. I had visited the store to purchase light bulbs, then noticed there was a huge sale going on. A 3-drawer accent chest caught my eye but I was not sure if it would match my decor. I went back the following week to purchase two 3-light tree torchiere floor lamps to supplement the floor lamps that I had purchased from Lamps Plus over the years.”
10AM - 9PM
2500 E Imperial Hwy, Brea
Furniture Stores
“I purchased the Cascade dresser from the outlet, but I was never informed that the pickup dock closed at 6:00 p.m. on the day of my purchase. Because of this, I had to make another trip the following day, driving over an hour each way, to pick up the furniture. Since the outlet requires purchased furniture to be picked up within 24 hours, I also had to leave work early to meet the deadline.
In addition, our salesperson placed a “SOLD” sign on the top of the dresser using tape. When we removed the tape after getting the dresser home, it pulled off the finish from the top of the furniture, leaving it damaged. While I understand that outlet furniture is sold as-is, this damage was caused after the item was marked sold and was not part of the condition I agreed to purchase. I am very disappointed with the piece.
I do want to mention that the outlet manager was very polite and professional regarding the damage and gave an additional discount but I’m not happy with my chest drawer missing the finish. This whole process was not as expected.”
“Came in the other day to get a pillow for my mom and was helped by John. John was very informative and gave me the building blocks I needed to pick out the medium purple harmony pillow. Shoutout to John and Purple for helping my mom get a good night's of sleep.”
“A great store to find many different items including Asian sauces and spreads, Hispanic foods, and more! The customer service/staff are very friendly and helpful! I would highly recommend you browse the many aisles of this World Market location and see for yourself!”
9:30AM - 9:30PM
205 W Imperial Hwy, Brea
Furniture Stores
“Stopped by the store today while I was in town and had an outstanding experience thanks to the cashier by the name of Lois. She greeted me warmly, was incredibly friendly, and made the whole trip to the store worth it. Her kindness even inspired me to donate to St.Jude today. Amazing customer service!”
10AM - 8PM
1160 E Imperial Hwy Ste E, Brea
Furniture Stores
“We went in not expecting to buy a mattress but curious about what they had to offer and ended up being waited on by Sharon, who was a remarkable salesperson. She didn't really sell us on anything but she showed us exactly what we were looking for and put it together and we got everything squared away and purchased and the mattress delivered to our home. It was really a nice experience. I would highly recommend Sit-n-Sleep and especially Sharon since she was really helpful and knowledgeable and was not a high-pressure salesperson”
“The customer service associates are friendly and nice. They seem to be where you need them to be to answer any questions you may have. This store has a high-end feel as well as a very clean aesthetic. Check this place out when you’re here at the Brea Mall for a relaxing shopping experience! Definitely 5-stars!”
8AM - 11PM
855 E Birch St, Brea
Furniture Stores
“I wanted to take a moment to give a shout out to Team Member Daniel at the Order Pickups. I stopped by on 4.22.26 (Earth Day!) at around 12:45pm to pick up the new Tomodachi Life game for the Nintendo Switch because it’s literally sold out everywhere except Target Brea! When I checked in the morning at around 9am, the app said they had 8 in stock so silly me thought oh I’ll just go to the store and pick it up at electronics. Thank goodness I didn’t wait because I checked the app again about an hour later and the stock dropped down to just 3! So I very quickly placed an Order Pickup so that I could reserve it and it was ready a little over an hour later. I didn’t show up until 12:45pm because I decided to walk around Brea Mall and have some lunch at In-N-Out after. Once I finished lunch I went to go pick up my order here at the Order Pickups. It was not busy at all only one lady in front of me doing a quick return with another Team Member and that’s where Team Member Daniel came in. He came up to me and asked if I was here for pickup and I responded yes I am. I showed him my pickup barcode and he scanned it and went to go grab my order. Not even 30 seconds later he came out with my order in hand ready to go! Once he gave it to me, he told me that I ordered the last copy they had in stock which is wild! Then he started talking about the game and how he’s wanted it ever since release day which was on 4.16 and couldn’t find it because it’s sold out everywhere and then we both were chatting about it for a little bit which was fun! I felt bad for him since his store just ran out of stock since I was the last one to pick it up but hope he’s able to snag his copy soon when stock returns! If higher management is reading this, please recognize Daniel. He’s an example of someone who genuinely cares and should be representing your business. And Daniel, if you’re reading this, thank you for your amazing and fast customer service. I enjoyed talking about the new game with you and hope you’ll be able to experience it soon!”
“Darren provided exceptional service and support when selecting the right mattress
He was patient and not pushy to accomplish a sale. This is why I completed the purchase with him instead of a different sales rep at another Mattress Firm”