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8:30AM - 4:30PM
175 E Olive Ave, Burbank
Credit Unions
“I love UCSCU!! My husband has been a member since the early 90s. I joined his accounts when we got married. Our kids joined as they got old enough to need their own accounts. Our youngest got a great rate on a car loan and it was super easy. We always get excellent service and we are treated very well whenever we come in. Several times I have called with a question or an issue and the staff helps me without ever treating me like an inconvenience. I love the way online services have grown over the years. I appreciate being able to zelle my rent payment and receive zelle transfers from my kids for the shared phone plan. Being a non employee, I will always miss visiting the actual Universal branch (employees only now) but Burbank has never let me down and I understand this change came from the company and not the credit union. Thank you UCSCU for being SO MUCH better that all of my previous banking experiences and giving us the resources to teach our children about banking in a safe, welcoming space!!”
“DAWN SMITH!!
I think this may be the first time I’ve ever written a review for someone who actually worked in the Collections Department and was actively perusing me…
I’m fairly certain it will be the only one.
I never met an individual with more understanding and integrity than Dawn.
When I fell behind on the payments on my motorcycle, she helped me find the solution without berating, without insulting, and without condescending. In a way she even became a bit of a surrogate mother, trying to guide me on how to get out of the hole, I’d managed to dig myself into.
With patience and guidance, she was able to help me resolve this problem and get everything back on track.
I’ve banked with UMe for over 20 years, and I’m not exactly “the easiest customer” to deal with. Truth be told, I can be a bit of an asshole. But Dawn knew how to handle it/me.
She’s a rare breed.
Dawn Smith is a true credit to this organization. I’m still to this day, not entirely sure who the president of this particular bank is, but whoever is in charge… you need to give this woman a raise. I’m absolutely certain she has earned it!
Thanks for everything Dawn, I mean it!”
“Well, Vicky is a goddess. She pulled strings like no one else at year end to provide us with a very time sensitive auto loan check. Forgot to mention, we arrived with only 5 min before closing so she could have threw us out with no issue, but she didn't, she took the loan on herself and powered through a lengthy process in under 40 mins to get us the check. This was above and beyond the call, and for that we thank Vicky and the branch manager for taking care of their members. Reasons like this is why I stay with Partners Credit Union.”
“Victor was so beyond helpful and I truly appreciated him offering additional loan services. Not only did he help me with my auto loan but he also consolidated 2 of my personal loans and decreased my overall loan payments by 50%! I came in to get my car loan and left with saving money! I'm super impressed with my overall experience, customer service and his ability to be proactive to offer additional solutions. I will forever be a happy customer of Partners Federal Credit Union!”
“Technicolor Federal Credit Union and everyone that works there is fantastic. Marina K. and her team have taken incredible care of our family for many years. They truly care about the members and are always accessible by telephone or email. Whether it has been a personal loan, car loan, setting up a new account, real estate question or navigating their site, Marina K. and others standby ready to assist. Our long-term relationship with the TFCU is a treasured one. Indeed, a very refreshing experience each and every time. Thank you, Marina K. Ten stars!”
“Karen, Crystal and their team was extremely helpful, informative, professional, organized, and just overall a pleasure to deal with. The banks rates are very fair and the whole process was very easy too.”
“I went in and usually credit union sounds intimidating and my girl Trisha was very very informative and kind. ( great outfit and personality I must add)They have awesome music too. I strongly recommend this location as a proud sag member.”
“Cesar is absolutely amazing! He was able to refinance my car loan from a predatory lender and reduce my payment by over $100 per month! Give that man a raise! ?”
“I have several experiences of taking different products and working with Tricia Mendoza. The branch staff are all very friendly and helpful, and I especially want to thank Tricia Mendoza. She is professional, knowledgeable, helpful, and a trustworthy banker.”
“I came into the Burbank branch with a very specific request for a Christmas gift for a family member, and Jovani Guzman was an absolute pleasure to work with. From the moment I walked in, he was kind, attentive, and genuinely cared about helping me find the right solution. (Bonus points that we shared a few laughs!) He truly came through for me and made the whole process easy and stress-free, getting me exactly what I needed. I can’t wait to gift this — it’s perfect! Huge thanks to Jovani for going above and beyond.”
“I have been a member of the FECU for 5 years now. I have to say my experience has been positive. Perry Muir has been one of the the most professional people I have ever worked with. He always returns phone calls promptly and processes requests quickly. The staff is very courteous and accommodating. I had a few personal loan, a car loan a credit card. I recommended it to a few friends who are using it now. I find it easier to do business with them than a regular bank.”
“What a wonderful institution, I've been a loyal member for 6 years. What I love, personally, they treat members like intelligent beings, instead of numbers like banks. They never force services and to top it all off they offer the best rates on the market. I choose to support and invest in this credit union, because ethicacy of investment is as important as the act of spending...I never worry about the ethicacy of either with First Entertainment Credit Union...”
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“I’ve been a member of this credit union for close to 20 years. I’ve moved away from Burbank many years ago but continue to bank with media city cu because their service and commitment to their customers is second to none. By far the best banking experience you’ll ever have. No other bank comes close. It’s truly the perfect bank”