“Thanks to a certain unnamed government institution, our apartment complex lost power for approx. 5 seconds this morning, which was just enough time to fry my modem and (as I later realized) my router. Thankfully, Spectrum walked me through the replacement process and set me up for a pickup at the downtown shop. Because of my own stupidity, I had to stop by twice today, once for the modem, and once for the router. Regardless, both experiences were utterly delightful. Dro helped me both times, remembered me on my second visit, and set me up with everything I needed in a matter of minutes. It’s the kind of customer service that’s so hard to find these days. Give that man a raise.”
“I had an outstanding experience with Tony at Verizon! He helped me set up new lines and made the entire process smooth and stress-free. Not only that, but he found me the absolute best deal on three iPhone 17s — two Pros and one regular — which I truly appreciate.
Tony went above and beyond to make sure everything was set up correctly and that I understood all my options. He was patient, knowledgeable, and genuinely cared about getting me the best value possible. His effort and attention to detail did not go unnoticed.
If you’re looking for someone who truly puts customers first, Tony is your guy. Highly recommend!”
“This store is amazing! The associates are super friendly, and the store manager actually HELPS instead of watching everyone work. I was able to get my phone upgraded with no issues. Definitely the one in the SFV to visit for your phone needs!”