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“I visited this place during a weekday before lunchtime. I found parking easily and it was free. I was here to ship an Amazon return. I had a QR code and Charlie printed out the labels for my two returns.
One thing that I appreciate about Charlie is that they acknowledged me as I came in and let me know that they would be with me in a few moments. I did notice that they were finishing up an another task, but it’s always nice just to hear the communication from the staff member.
Charlie helped my experience go by quick and easy and provided a receipt for me for my reference.”
“We love this location of PostalAnnex in San Bruno. We first discovered it when we needed a notary this week. Chris is so helpful, calm and extremely knowledgeable. Please support this business that offers so much to make our lives more convenient”
“I needed some printing services and Maribel went above and beyond! Total rockstar and was super patient and helpful in helping me print everything I needed! Will definitely be back!”
“The store employees at 204 E 2nd Avenue in San Mateo are so friendly and helpful. I especially love dealing with Sadegh. I am so happy when I see him at the front desk.”
“A notary public, Jason, demonstrates a friendly and accommodating attitude while maintaining a high level of knowledge and professionalism. The process was efficient and smooth. I highly recommend him for notary services in Daily City, Ca!”
“The representative helping me was patient, polite, and extremely helpful. Kayla knew exactly what was needed and how to smoothly process my orders. Her positivity and professionalism will put this location at the top of my list for UPS related transactions.”
“I just went there today 8/8/25 to return an Amazon package. My order had UPS as the nearest option for me to return, I always return to Kohls if the option is available which has never failed me. I was very apprehensive at first due to the reviews regarding Amazon returns as well as my own experience with several packages a couple of years ago where Amazon never received the packages. The return was fairly quick. I was in and out in a minute. Guy in the counter scanned my phone and gave me my receipt. I will wait and see if my package really gets sent back to Amazon or if I need to change my review.”
“Great UPS Store.
I’m from out-of-town and use this UPS Store when staying nearby with my inlaws.
They anticipate what I need when they see what I carry in the door.
They never play dumb. No drama.
One time, I used their fingerprint scanning service for a job application. No problems. Staff member was very patient.”
“I've gone to this location for years and have always been greeted warmly. Parking is easy. I mostly just drop off packaged returns from online orders that are ready to go. The location is convenient if you have to go to USPS as well.”
“Great service every time! The staff is super helpful and friendly, and they make returns shipping easy and stress-free. Love their smiles! I have never had a single bad experience. This location has a-lot of parking which is a plus. 100% Recommend”
“I was just helped by Jay, who has great customer service skills and was very quick, accommodating and helpful, while at the same time greeting every other customer that walked in. They seemed very busy and the store was about to close, so it’s even more impressive.”
“I’ve had a mailbox here for over two years and Chloe ha always been the consummate professional. I travel a lot and she calls me when there is important mail and is always so sweet when I come to pick up packages thanks Chloe and PostalAnnex you guys are the best”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“Had a bunch of Amazon returns and there were 3 people ahead of me with the same. The guy was super friendly, welcomed each person, and was efficient in getting everything scanned. Great experience!”
“I had a great experience shipping things today. Despite a busy crowd, things flowed smoothly as Nikki worked multiple registers at the counter for maximum efficiency; she zipped through all the slightly complicated things I needed and I was in and out before I knew it. I saw a few other competent team members working notary and fingerprint services too, with similar skill and efficiency. Excellent service, thank you!”
“The staff was amazing and very friendly. I went for a live scan and it was done in less than 10 minutes. Other places I have been too took a at least 20+ minutes.
High recommend this place”
“I stopped in for passport-like photos shortly before close (international drivers license). Frank and team were quick, took a shot that worked, and I was in and out - easy! They were courteous and attentive to the several customers in the shop. Where they went the extra mile: helping me get digital photos for a family member printed. Two digital sets were sent to them, neither perfect (shadows etc). Frank edited and was able to produce a print that was noticeably better than what we sent. No up charge, just solid service. Everyone who works there is pleasant and helpful. Thank you, Frank and team! Highly recommend!”
“This review is long overdue. I’m a frequent customer at this store, usually stopping in weekly to mail shipments, use the print services, or see the notary. Saaed is always incredibly helpful and friendly. He’s excellent at multitasking, and his work ethic truly stands out. For years, I assumed he was the owner—only recently did I learn he’s an employee. As a small business owner myself, I truly appreciate and admire the level of dedication he brings to his work.”
“I always have a pleasant experience at this UPS Store. The staff, especially San, is incredibly friendly and efficient. They always go the extra mile to ensure a smooth transaction”
“We had an amazing experience where the manager found a way to complete a large and complicated printing job, quicker than promised and with superb quality. I highly recommend the service that the staff and manager provide here.”
“Ana and Yaritza..THANK YOU
Came in with complicated SPA that needed notarization, then sent halfway accross the world..Had no idea how to proceed, Ana was so patient and knowledgeable in explaining how to go about it..(Above and beyond Ana)
All the while Yaritza the other staff had to deal with the busy monday customers too..
Spent 2 hours in the store spent $500, Seeing the importance and the sensitivity of my documents, Ana never let up till she was sure i had my documents in order.
Not only did you bring in mula for the business you've gained a loyal customer...THANK YOU.”
9:30AM - 5:30PM
63 Bovet Rd, San Mateo
Mailbox Centers
“We arrived to get a notary signature. We were the only ones. Quickly, 5 other customers arrived. Hana was by herself. We had an issue with our names. She politely asked other customers to wait 5 min. As she helped solve our issue, she took care of the others as well. None of the other customers griped. Thanks to them as well”
“I’m getting a kick reading all of the negative posts about the “ rude staff” especially Marc. Marc isn’t rude, sarcastic yes, but he gives what he gets. If you’re polite and not demanding, it’ll all be good, if you’re rude, disrespectful or just stupid ( I’ve been in the store many times watching the interactions) then that’s exactly what you will get back.As far as Carlos and Anna, they are both very nice people, they are just trying to do the best they can dealing with the public. Anyone who has ever had to deal with the public knows this to be true.So for all of you crying about the terrible attitudes etc etc , maybe take a look at how YOU act.I’m not anyone’s buddy, just a long time customer who’s never had any issues with anyone.You get what you give folks, and as I brought up earlier, dealing with the public sucks.”
“I had a last minute notary today and called 5 places. No one could accommodate me. I saw the low score reviews for this location in redwood shores and called as a last resort. The gentleman that answered was very friendly and I spent maybe 14min from the time arrived until I left. The notary was really nice and patient with me. I had a great experience and I won’t hesitate coming here next time.”
“Been coming here for couple years already. One of the best UPS stores I visited in the Bay Area. Wilson went above and beyond to help out his customers. 10/10!”
9:30AM - 5:30PM
723 Camino Plaza, San Bruno
Mailbox Centers
“Quick in and out for Amazon returns. They’re a small business, so I can imagine a little tape on packages adds up. Just package up your Amazon returns properly and no issue.”
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“I'm so grateful for the staff at this location where I've been fingerprinted, have made volume copies, and use for mailings regularly. For every service, the staff are professional, kind, and expedient. They often go the extra step to provide excellent service. The communication on emailed projects is clear and effective. Sometimes it is busy, but the staff works hard to take care of everyone. It makes me happy to do business there.”