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“I’ve been coming to this UPS Store for over six months now, and I have to say, the service here is always great. The staff is consistently friendly, helpful, and kind. Honestly, out of all the UPS Stores I’ve been to, this one is the best.
I have a P.O. Box here and I stop by almost every day, either to pick up packages or to ship something out. Not once have I seen the staff treat anyone poorly. I’ve had P.O. Boxes at other locations before, and the difference is huge. This place is on another level.
I truly recommend getting your P.O. Box here or using this location for your shipping needs. Wishing the whole team growth and success. Thank you for what you do.”
“I'm so grateful for the staff at this location where I've been fingerprinted, have made volume copies, and use for mailings regularly. For every service, the staff are professional, kind, and expedient. They often go the extra step to provide excellent service. The communication on emailed projects is clear and effective. Sometimes it is busy, but the staff works hard to take care of everyone. It makes me happy to do business there.”
8:30AM - 6:30PM
204 2nd Ave, San Mateo
Mailbox Centers
“The store employees at 204 E 2nd Avenue in San Mateo are so friendly and helpful. I especially love dealing with Sadegh. I am so happy when I see him at the front desk.”
8:30AM - 6:30PM
50 Woodside Plz, Redwood City
Mailbox Centers
“Sometimes we need the service to be quick but there is a big line because people is taking pictures for their passport, and for each customer that is taking pictures is about 10-15 mins wait, that makes the line bigger enough to leave and find another store, other than that the store staff is very nice”
8:30AM - 6:30PM
1180 San Carlos Ave, San Carlos
Mailbox Centers
“I needed some printing services and Maribel went above and beyond! Total rockstar and was super patient and helpful in helping me print everything I needed! Will definitely be back!”
“I love this place it was so easy we don't have a fax machine at work anymore an it's to much for me with the scan an all that email stuff if your not that savvy then this is the place to go .I had a deadline that day they saved my life because I was so stressed out I ended up having a Great !! Day thank you an ...HAPPY HALLADAY!!! ?”
“I appreciate the prompt and professional service provided. The courteous staff made the experience pleasant. Will use again.”
Feel free to customize these reviews to reflect your personal experience accurately.”
“The staff is sooo friendly and welcoming. I’ve used other ups stores for Amazon returns and they act like it’s a chore to scan the package or QR code. I love coming to this store. Always a pleasure.”
8:30AM - 6:30PM
325 Sharon Park Dr, Menlo Park
Mailbox Centers
“The guy behind the checkout counter at about 4:00 on December 2nd was very nice and helpful. He went beyond the call of duty to run out to see if the delivery truck had left yet. I was very impressed with this business.”
“The lady was very kind and read my mind what I needed. I safely mailed out my very important document with her help and saved my time to drive to usps and wait on the line for long.”
“I have used this service for decades. Family-run, fabulous attitude, nothing is too much trouble for them. I take my recycling stuff to them so they use it when mailing packages.”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
8:30AM - 6:30PM
423 Broadway, Millbrae
Mailbox Centers
“I visited for fingerprinting, and the staff member greeted me warmly, corrected the errors in my form, and checked everything thoroughly, which I was very grateful for.”
“The staff was amazing and very friendly. I went for a live scan and it was done in less than 10 minutes. Other places I have been too took a at least 20+ minutes.
High recommend this place”
“Just got passport photos done here for my baby and had the loveliest experience with Robert! He was so friendly, warm, and helpful. Truly went above and beyond with his kindness and recommendations. Service was also super quick and we got our pics completed in less than 20 mins. Highly recommend!”
“Brandon was very helpful by handling a package for me today. I have been a box renter for over 20 years at this location. All the staff have been very helpful throughout the years! Good people!”
“Shout out to the manager Johan and his team at Mission Bay's UPS Store on 3rd Street! I'm really shocked by all the horrible reviews for this place because Johan and the previous manager Paul really took care of all my shipping needs, especially for important documents and invaluable items. They have helped me ship items across the globe and they have all safely arrived at their destinations, unharmed, all in one piece. Yes, the UPS Store and UPS shipping is more expensive than other shipping options, but I do feel you are paying for premium service and quality, as well as a guarantee. I just made a really big move and Johan and his team made sure I got every single box within a week. Given the distance I moved, I was really shocked at the pristine condition of my belongings once they arrived and also with how fast the shipping was! Thank you for all of your help and for staying overtime with my friends and I when we were manically shipping 10+ boxes that one night!! I'll never forget the great service you provided that helped with making at least part of my big move stress-free.”
8:30AM - 6:30PM
63 Bovet Rd, San Mateo
Mailbox Centers
“We arrived to get a notary signature. We were the only ones. Quickly, 5 other customers arrived. Hana was by herself. We had an issue with our names. She politely asked other customers to wait 5 min. As she helped solve our issue, she took care of the others as well. None of the other customers griped. Thanks to them as well”
“Quick and fast shipping service solution and friendly staff at this location were the reasons for this rating. Hailey (?) Terry at this location is super awesome and sweet, not to mention, knowledgeable and great to talk with!”
“The staff are always very nice and super efficient. I've never had to be in there for more than a couple of minutes before I have been helped and can go about the rest of my day.”
8:30AM - 6:30PM
570 El Camino Real #150, Redwood City
Mailbox Centers
“Yaritza Rodriguez is amazing!! I had to ship some packages to 7 different locations and I needed some pages printed.. double-sided. My poor planning didn't bother her at all. I was there for 30 minutes while she was helping me all while effortlessly helping others as they walked in. She is fantastic and so very helpful!!”
“Kent helped me pick the best option to move my stuff across the US and even let me load my stuff via multiple trips at his location. Everything arrived safely around the time estimate given.”
8:30AM - 6:30PM
2625 Middlefield Rd, Palo Alto
Mailbox Centers
“They messed up and they made good. I had to pay something despite the fact that it was their mistake. But Jay, the owner was gracious and admitted their mistake. BTW: ask for him if you have something complex. His staff aren’t problem solvers like him.”
“I drive out of my way to go to this specific location because the people there are always very nice and accommodating. Yesterday I needed to pack and ship 11 laptops and AK was extremely patient with me and explained all of my options. There's always parking in front which also helps immensely.”
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“I had a great experience shipping things today. Despite a busy crowd, things flowed smoothly as Nikki worked multiple registers at the counter for maximum efficiency; she zipped through all the slightly complicated things I needed and I was in and out before I knew it. I saw a few other competent team members working notary and fingerprint services too, with similar skill and efficiency. Excellent service, thank you!”