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“I meant to send this review last month, but honestly, every time I visit my home branch I’m welcomed with the same amazing energy. Gordon Helper and Shannon Brittain went above and beyond to help my dad and me with our situation. Even though I’ve since moved away from Carlsbad to Hemet, I still choose to make the drive back to this Mission Bank because of the atmosphere, kindness, and excellent customer service. Thank you to the entire team for everything you do!”
“I’m pretty much old school but I needed to access my bank information online. Needing help I stopped at the Carlsbad branch and Caden walked me through step by step. He was kind, professional and very patient with this older guy. Thank you Caden!”
“I had an appointment at this Frontwave branch on April 14, 2026, and I want to express my gratitude to the young gentleman who assisted us (tall, well-built, and very professional).
Unlike other institutions, he didn't waste a second of our time. He was extremely transparent about the current policies for 1099/self-employed individuals in San Diego County. He even made a quick call to his colleagues to double-check the best options for our specific situation. Within 15 minutes, he gave us a clear, honest answer and solid recommendations on how to proceed, saving us from opening unnecessary accounts.
This is exactly how banking should be: respectful, honest, and efficient. Even though we didn't close the deal, I am deeply impressed by his integrity. Highly recommend this branch for their straightforward approach!”
“Eileen is so incredibly helpful and kind. I came in just to deposit a check and left with help on my credit card and savings account. She was patient and eager to help me maximize my finances and knowledge regarding my banking with mission federal.”
“I came in today and Sal helped me out, he was super nice and informative! He helped me with everything I needed and I would recommend this branch to everyone. Thank you so much!”
“I came in today for multiple things. First, I needed some cashier’s check and instantly a teller called me up, took care of my request quick. Then, I waited in the waiting area for just a few minutes before Mr. Anthony White greeted and assisted me with my other need. He was very thorough with the whole process which I haven’t done in a few years while maintaining professionalism and security. BTW, he assisted me with doing an Int’l wire-transfer. Great job!”
“Vanessa is an absolute gem. People at the branch on hwy 76 simply wouldn't help me and said to come back later. Vanessa got on the phone and was able to resolve all of the technical issues with the system and helped me finish everything.”
9AM - 2PM
3485 Marron Rd, Oceanside
Credit Unions
“Jazaye was absolutely amazing over the phone. She helped me through the entire process of applying for an auto loan and answered all the questions I threw at her. She was extremely kind and it felt like she truly cared. 11/10 experience!”
“Went in to MFCU to take care of several matters. Kevin Flores did a great job assisting us w/ a Certificate of Trust, a new loan application, and a couple other items. He is knowledgeable & friendly and we felt confident all was handled well.
My husband & I have been members for over 30 years & are very happy with our credit union!”
“I love the customer service that is given here because they always try their best to get you the right answers as soon as possible. Also, they are very helpful in giving information that if you didn't know about which is better on interest rates for either loans or credit cards.”
“Kerry was super friendly, knowledge, and empathetic to my call and went above and beyond to correct an error in the system that incorrectly blocked and mailed me a new debt card. She went though multiple departments and worked with coworkers to get my card turned back on and saved the day so I could pay my bills on time. She also saved my credit from ruin because that mistake would have been my first missed bill ever and with plans to buy a car next week, my credit is extreme important right now. Kerry was a Rockstar, huge thank you to her. Definitely someone setting the bar for service, deserves major recognition and who needs to be moved up to a higher role to pass on her amazing professionalism and attitude.”
“Tara was so kind and professional. She had a solution for every issue I was experiencing regarding changing the PIN number to my new debit card. Thank you Tara!!”
“I always go to this branch, and everyone is very kind. I went today to get my loan paperwork and Michelle just went above and beyond! She was extremely kind and patient, and she got the job done. I highly recommend working with her if you’re able to. She was just so great!”
“It's a great privilege to know Celeste Wilson in my Forex trading career. i really can say i have improved a lot in my trading skills since ever since then. What can i say, celeste Wilson trading skills is super unique, one of a kind and has it's own league. and i can confidently say that, Celeste Wilson has been very helpful and has really increase my life and family standard just within a month.”
“I was originally super frustrated because my debit card was blocked without any notice however when I called Carolyn picked up and was SO helpful.She explained the situation to me and had my card back up & running within minutes!This is my favorite bank (and branch) and I’m happy to overlook the little issues because of the awesome staff.”
“Emma was so nice and helpful! I wanted to leave her a great review, because I was having a horrible day, and she cheered me up! Thank you Emma! Excellent customer service”
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“Just came to get todays hours but saw their lower rating due to few reviews so I wanted to leave one. We have used Frontwave, formerly Pacific Marine Credit Union, for almost two decades. Our two children now use it. We have had nothing but positive experiences. The staff at this location are friendly, helpful and incredibly patient as my children have navigated first accounts, credit cards and car loans. We are moving soon and will absolutely miss the staff. Thank you for making all our banking needs so easy.”