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10AM - 5PM
1790 S Bascom Ave Ste 110, Campbell
Credit Unions
“I had a very positive experience with Nathan while visiting Keypoint today. He was extremely pleasant and was able to answer my questions and assist me my banking needs. Thanks again for providing wonderful customer service.”
“I am so thank full Jayson who helped me in resolving my issue with Zello payment to my son. He was calm in his manner of all questions and resolving my all my issues. I really appreciate people of this caliber and very good manners”
“I recently applied for and obtained an auto loan after having purchased and financed the car at the dealership. I completed the process entirely remotely and found the loan officer, Rebecca, to be patient knowledgeable and helpful, informing me without my having to ask throughout the process. And they beat out the competition regardless terms. What more could I want? Give them a try for ALL of your banking needs. I have been a Keypoint banking member for 40 years!”
“Cecilia Valencia is an absolute gem at the bank! She was professional, knowledgeable, and incredibly helpful throughout the entire process. She made everything smooth and stress-free, always going the extra mile to ensure I was taken care of. I highly recommend her to anyone looking for exceptional banking service!”
“I was assisted with a wonderful representative ms Charisse Robert’s. Her service was A+++ in helping me to secure an auto loan for my Lucid. Very knowledgeable and caring. I would recommend her to my family and friends. Thank you.”
“I was going today to conduct some business, and Vu Ly helped me out. He was very kind and helpful. He helped me get more insight and pointers on some things. Thank you meriwest and thank you Vu ly.”
“I really appreciate Quincy and his professionalism and the effort he puts forth in addressing my questions and concerns. Aside from that, he asked about my day and genuinely cared and was interested to hear. Those are intangibles you don’t typically see in a bank interaction. I hope he is commended and I look forward to banking with F3.”
“Although I live in Mountain View, I live significantly closer to the Sunnyvale branch, and hence, the majority of my interactions are with that branch.
I continue to be very impressed by the staff at the Meriwest Sunnyvale Branch. Although Hinna Adnan is my primary assigned GoTo, she's been wonderful, impressive in her knowledge and know-how, and a premier associate leader whom I've known for years; her colleagues also continue to impress. My latest banking errand was to make a deposit, then obtain a Cashier's Check, and this time around, I interacted with Cecilia Valencia, who I believe joined the branch at the beginning of last year/end of the previous year. Along with Mia, a relatively new associate who also assisted, Cecilia has continued the tradition of providing professional customer service and efficiency, with both extensive banking knowledge and empathetic courtesy that shows how outstanding this branch's staff is.
I do the majority of my banking here, and I continue to highly recommend Meriwest Credit Union and especially the Sunnyvale Branch as a Credit Union that really cares about its members and seeks to ensure all its members' banking needs are met.”
9:30AM - 6PM
1757 Technology Dr #10, San Jose
Credit Unions
“I would like to express my sincere appreciation and commendation for the excellent service provided by your bank officer, Jenny Hsieh.
She has consistently demonstrated outstanding professionalism, dedication, and efficiency in assisting me. What impressed me most is her timely response and willingness to help whenever needed. She always handles matters promptly and ensures that issues are resolved smoothly and efficiently.
Her positive attitude, attentiveness, and commitment to providing exceptional customer service truly made a difference in my banking experience. Employees like her reflect positively on your bank and deserve recognition for their efforts.
Please convey my heartfelt appreciation and thanks to her for her wonderful service. I truly value her support and assistance.”
“They are able to answer any questions that I had with regards to my banking issues. And they were able to explain it to me in terms that I could easily understand.”
“Love the staff, always professional, courteous, and personable! I enjoy doing all my banking here, awesome ream and I am grateful they are ao willing to help if and when I have questions!!”
“My experience with the Cupertino branch has been very positive, welcoming and helpful. I was assisted by Grace. She helped me understand all the different types of accounts and benefits and set me up in the spot. It took me some time to familiarize myself with the banking of a credit union, but Jorge and the other team members were prompt to address my matters promptly. I appreciate the personalized experience I get when I walk into this branch and have referred people here. Especially if you need Spanish or Chinese speaking associates.”
“I’ve been here for years . And my dog and I are welcomed every time by awesome friendly staff. Special shout out to “ Jax” . And tellers there , thank you for your assistance over the years :)”
“Great experience with this branch! The MSR was pleasant to work with, able to help me with my needs within the 5 mins I was there. The branch atmosphere was positive, sense of urgency within the team to jump on to assist when the line started to build up. Thanks for taking care of my financial needs!”
“It's a credit union and they are member supported. Usually there are not too many people in there so the service is fairly quick. I think that it because many people are used to going to banks, but you usually get some perks from banking with credit unions. They are rather friendly there so if you are looking for a bank, try a credit union, CEFCU.”
“Branch was clean, well lit, easy to find and friendly staff. It was a smaller quaint branch, but there’s nothing wrong with that definitely made for a more personalized feeling.”
9AM - 5PM
1090 Blossom Hill Rd, San Jose
Credit Unions
“Been with Star One for 16 years. Came from a big bank and will never look back. Always friendly people and many will recognize me and say hi and ask about my kids. Great checking and savings interest rates and competitive loans.”
“Have been a techcu customer for about 10+ years and have always received as a valued customer. All the folks working in the bank value the time and take extra effort to get things done in a timely manner.”
“I had a wonderful experience with Glenda at Patelco credit union- Sunnyvale. She was extremely helpful and very professional throughout the entire process. Glenda is very friendly and explained me everything clearly, I really appreciate the effort and the great work . Definitely recommend to everyone . Thank you Glenda for helping me so well .”
“The only reason I come to this location is to be helped by a staff member named Alejandro, always great attitude, friendly and most importantly, very helpful to me and my mom. I really hope he gets enough credit for his patience and great customer service!! he is the reason we come to this location. Thank you so much Alejandro for your kind ways!”
10AM - 5PM
5185 Cherry Ave Suite #50, San Jose
Credit Unions
“Even though this Patelco branch is far from my home, I always leave happy with their amazing customer service. Every employee is so friendly, professional, and helpful they truly go above and beyond. They deserve 10 stars each for their kindness and excellent support. Thank you for always making me feel welcome! It’s worth the trip.”
9AM - 5PM
10991 N De Anza Blvd, Cupertino
Credit Unions
“Visited around 12:20 pm on 2/8/24; the individual on the far right computer provided impeccable customer service. They made me feel very valued as a Star One member with their mannerism and consideration. They included me on every step of the process and ensured they understood everything that was going on. Unfortunately, I was too shy to ask for a name, but I felt the extreme need to write a review for this person because they were just so polite and kind. People like this individual encourage me to keep banking with Star One and feel supported in that decision. Please acknowledge and reward them for their brilliant service!”
10AM - 5PM
1193 E Arques Ave, Sunnyvale
Credit Unions
“I've been with Premier One (formerly NSFCU) for 42 years. My wife has been with them for 32 years. Customer service has always been exceptional and fees are either none existent or very reasonable. I highly recommend credit unions over banks.”
“I've been with Cefcu for over 10 years.I live in the valley and there is no Cefcu out here and I refuse to shut my account.I keep money in my accountbecause they are simply the best. If you want to keep your money safe and not get fee after fee Bank with Cefcu.Best in California. It's not a bank it's waaaaaaaaay better.”
9:30AM - 6PM
398 W El Camino Real #112, Sunnyvale
Credit Unions
“This credit union office features a clean and quiet environment with helpful and pleasant employees. I like their services, especially the loan rates, ease of borrowing and and easy payment plans. Parking is easy and the environment is safe.”
“If there is a line the managers get off their desks to pull no cash transactions from the line and take care of it to keep customers from standing long and offef water or coffee”
“We have used Tech CU for over 10 years and have had very good experiences. Sue recently helped us redo our HELOC. She was extremely helpful and handled all the details making the whole process super easy. Sue has also been proactive reaching out to us when there was a reason to make some financial decisions. I do recommend.”
10AM - 5PM
5353 Almaden Expy #80, San Jose
Credit Unions
“Have been banking with them for years and I will never leave , Dora is the one and only ! She’s the best and never gives up even if your chances are slim ! Only reason I still bank here”
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“I recently received an offer from Patelco for a credit card balance transfer at competitive rates. Not being very familiar with the latest online technology, I decided to visit the Campbell Branch, where I was greeted by Jacob. He quickly understood my interest and reasons for visiting. He was patient and helped me all the way through. I found him to be caring, knowledgeable, respectful and overall a great asset to PatelCo CU. Thank you Jacob.”