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“I want to personally thank Armando , Chris , Casey , and Chris that treated me with high respect and very professional unlike Verizon and this why I watch to amazing TMOBLE ! Happy customer!!”
“Nice folks and friendly environment but they don't offer much advice, it's cheaper and more informative to deal with the website. No origination fee on the website.”
“Micayla was amazing and took great care of me with the perfect suggestions and complete phone transfer support! She gave me the best phone buying experience ever! She is awesome! I’d return to this store knowing she works there! Professional and helpful with a pleasant demeanor!”
“So I went there to assist my mom in getting a phone. Not only did they go above and beyond to gain her as a client, they also helped with the transition in contacting the correct personnel at the other carrier, who she was leaving due to bad service, to help get the codes she needed for transfer. Many companies these days aren't taking those extra steps, yet Metro employees did today. Great job! I know it can be challenging to work with some clients who may not be so tec savvy but they did it with grace and patience. I know my mother, as a senior felt supported and like I steered her into a better plan.”
“I was visiting Santa Cruz and my phone screen was damaged. They were quick to help me get a new phone and suggested going to the fix station down the mall from their location.”
“Joanna went above and beyond to help me transfer my 3 lines from TMobile to Verizon. T-Mobile made her jump through all kinds of hoops. Joanna was kind and patient. She tried many things to make it work. I am so happy to be a Verizon customer thanks to Joanna.”
Mobile Phones
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“Dana was wonderful, timely and very thorough. He asked what we were looking for. Got us a great deal. Help Switch our satellite TV over to streaming. He was very polite and courteous and never forced a sale upon us. We didn't even make it through the door before he greeted us!”