8AM - 6:30PM
2521 Palomar Airport Rd STE 105, Carlsbad“The customer service is amazing here at this UPS location (Palomar Airport Road). I've started going out of my way to use this UPS store instead of using the one closer to me (Plaza Paseo Real near Vons is Terrible Service). Everytime I walk into the Palomar location the employees are so nice and helpful, greeting me right away. The owner Anna is so kind and helpful. She has helped me package many expensive art pieces for me and I was so happy with the services provided. I can't express enough it is worth the extra minutes to drive out of your way to do business here!”
“Today we stopped by the UPS store in Carlsbad Village. As always we received prompt, courteous service. When you go there say hello to Clara. She is unfailingly efficient and kind”
“The Postal Annex crew here in Bressi Ranch makes my shipping and receiving stress free. I love coming into a store where everyone working learns your name and you feel like you are dealing with long time friends and family when you get to know them. Hermie runs the show and she is very knowledgeable in the business. It is nice to have some time before appointments to stop and chat. This is a family owned business and for those of us that are local to Carlsbad, I highly recommend utilizing their services! Thanks for letting me know I received a package Postal Annex crew!”
“Very nice little UPS store here in Carlsbadcustomer service was exceptionalTheir employee Shane went out of his way to help me and my shipping needs with Amazonand made me very comfortable even though they were errors from Amazonand he helped me get them straightened outIt reflects that the ownership and management of this location select their employees well for good customer serviceit's really good these days to have customer service that helps you out”
“I called about some inquires and was promptly helped by Chris Ortiz. He was so incredibly helpful, professional, & kind! I couldn’t have asked for a better experience!!”
“I absolutely love how easy and convenient this Postal Annex is. I frequently stop over on mylunch to mail packages for work, so I'm usually crunched for time. Sometimes there are quite a few people in the store, but I've never waited long. There are lots of cute trinket type things to look at while you're waiting too.I've always lucked out and gotten the same worker Krystal when I come in. She is super helpful, friendly and funny. She really interacts great with the customers! She moves fast and knows that she is doing. Great job Postal Annex!”
“The owner is literally the nicest woman in the world. I’m so much happier to give my biz $ to an independently owned shop like this than a FedEx Ship or the post office. They’re always so helpful here! And it’s super clean and cute with lovely little gifts as well.”
“So helpful and friendly. Hands down one of the best UPS stores I’ve ever been to in the country. I’m always in and out in less than time than I expect. Plus they’re super sweet to my destructive toddler - bonus!”