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“Ana and her team are always an absolute delight to interact with whenever I come to this UPS location! They’ve handled shipping irregular shaped and heavy items for me, and have ensured they get picked up on time so they’re delivered by the proper date. The location is very convenient to my company as well- we all love coming here.”
“Jon was the sweetest & such a great energy very positive, and great customer service. I appreciate people who love providing great service and Jon is one lovely person. Thank you Jon”
“Was trying to ship home a fly fishing rod and reel that was passed down to me by an uncle. Didn't want to take it on the plane so went into the Village UPS store. It was an odd size to box and ship, but once I explained the situation to the staff there, they teamed up to make it happen! Just received my package, and they did a fabulous job packing it up so it made it here safely. Appreciate all the staff there, working on a Saturday, to help me get this family heirloom home safely! You ladies rock!!”
“Very nice little UPS store here in Carlsbadcustomer service was exceptionalTheir employee Shane went out of his way to help me and my shipping needs with Amazonand made me very comfortable even though they were errors from Amazonand he helped me get them straightened outIt reflects that the ownership and management of this location select their employees well for good customer serviceit's really good these days to have customer service that helps you out”
“I absolutely love how easy and convenient this Postal Annex is. I frequently stop over on mylunch to mail packages for work, so I'm usually crunched for time. Sometimes there are quite a few people in the store, but I've never waited long. There are lots of cute trinket type things to look at while you're waiting too.I've always lucked out and gotten the same worker Krystal when I come in. She is super helpful, friendly and funny. She really interacts great with the customers! She moves fast and knows that she is doing. Great job Postal Annex!”
“I called about some inquires and was promptly helped by Chris Ortiz. He was so incredibly helpful, professional, & kind! I couldn’t have asked for a better experience!!”
“The owner is literally the nicest woman in the world. I’m so much happier to give my biz $ to an independently owned shop like this than a FedEx Ship or the post office. They’re always so helpful here! And it’s super clean and cute with lovely little gifts as well.”
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“So helpful and friendly. Hands down one of the best UPS stores I’ve ever been to in the country. I’m always in and out in less than time than I expect. Plus they’re super sweet to my destructive toddler - bonus!”