850 East Del Amo Boulevard, Carson CA 90746
“Today sunday i was helped by a nice girl very knowledgeable and professional and the kind of attitude that makes customers to come back to buy more, keep up the good work”
145 E Albertoni St, Carson CA 90746
“We are installing a CNC machine and we’re in need of two different length m12 bolts, one was sleeved. Shamrock had equivalent bolts that were perfect length for our need when EVERYONE around didn’t have anything comparable. If you need metric fasteners give this place a chance, you might have to people please a bit when walking in but they have a lot of bolts.”
110 East Sepulveda Boulevard, Carson CA 90745
“Hello, On a past occasion we went in the store after reserving a truck for our shed building needs and when we got there were told by the rep Kirk that we needed to have our cellphone. We lived about 5 minutes away and weren't about to go home to retrieve it. The darn website never stated we'd need a cellphone with us to complete the transaction. The reservation details specifically mentioned only to bring these 3 things: Driver's license, proof of insurance & a credit card. We were very annoyed, so we asked for a manager and Ray appeared and backed up his employee about not being about to change the policy. He empathized but that didn't resolve our issue so we went to customer service to cancel our items which was about 3 blocks away from the rental area to add to our frustration. The returns rep then got a call from Mgr. Ray and he offered to have our items delivered instead to adhere to the policy and not inconvenience us further. He agreed they need to add that 4th item to have on you when reserving a truck. This review for Carson Home depot went from 1 star to 5 thanks to Manager Ray asking Rental Clerk to drive our items to us and save a sale and kept us from complaining to Corporate! Thanks for being customer oriented! unfortunately we tossed the receipt since then but when shopping for hornet poison we remembered to write this experience. On today's visit Garden Associate Anita was kind enough to suggest we spray the poison at night to not risk getting stung. Also, when I went to look at the HVAC kiosk to inquire about something, Associate Rissa was very attentive to not even have me wait 2 minutes when she greeted me and answered my question. You have a very good staff here! I can't say the same at some other nearby stores where I see employees carrying on with each other and not even aware I'm standing there waiting for one to take a breath so I can interrupt their conversation to ask for help.”
18271 Bishop Avenue, Carson CA 90746
110 East Sepulveda Boulevard, Carson CA 90745
“I went to collect an online order at Home Depot, and Coco and Sandi facilitated the pick-up incredibly smoothly. Their exceptional customer service made the experience outstanding. Every visit to this Home Depot surpasses expectations with their exceptional assistance. I'll definitely return!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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