The UPS Store #1323in Chico is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The employees at this location are consistently praised for their exceptional customer service and problem-solving skills. Customers have highlighted the courtesy, patience, and kindness shown by staff members, such as Kayla, the young man working on a Saturday, and the employee who assisted with a return. The store is described as a great ambassador for the company, with knowledgeable, friendly, and efficient staff who are willing to go the extra mile to find solutions for their customers' needs.
Excellent service and manner! Professional staff 100%
December 2025
Tiny, cramped and disorderly. There is only so much one can do in such a small space especially during the holidays. I feel bad for the staff. They seem overworked. The Amazon return kiosk is great for self service, but it should be in sight of the door, instead of past the counter.
November 2025
I can depend on UPS to always be reliable and safe to send gifts to my loved ones GOD BLESS and thank you UPS store and staff 🤗💕🙏👼⚓️🛡⛪️🎚💯💌💪
