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“Melissa was great during the time I was there. Melissa was the only one there when 4 other customers came after me. One customer was really impatient and rude but Melissa kept her cool.”
“Andrea was very helpful on multiple occasions, and she was also patient when I was indecisive. I was considering switching from cricket to Verizon and I'm glad I stayed.”
10AM - 9PM
3873 Grand Ave, Chino
Mobile Phones
“I went in to upgrade my phone from the fold 3 to the s24 ultra after having two failed attempts at two previous Best Buy locations. 1st location (Eastvale) said they had the phone in stock. They proceeded to log in to my account and then telling me they didnt have the phone in stock. So I drove to the next nearest location that had the phone in stock. The second location (Riverside) had the phone in stock but were not able to access my account because the 1st location locked it. The lady at the second location didn't do anything to try and unlock it or even call verizon. Then she said she had to leave. So visited this Best Buy in Chino, CA the next day and was helped by David. He was amazing! Great customer service! Explained everything to me from different plans to trading in my old phone. He was even able to access my locked account and access my nonworking phone. I am very satisfied with his service, he went above and beyond to help me. I Will definitely be going back to this location eventhough it's a longer drive from me. Thank you David!”
“It was time for an upgrade and I decided to come to my Chinese store and they treated me excellent. I left with a new 5g phone and free accessories. I recommend this store and the friend who serves it is very kind and helpful. Thank you for the help.”
“Leon is a master of the technology craft. I discovered him years ago and every time I need repairs on phones or computers I my consistent experience has been excellent. I find him to be honest, fair and focused on going directly into solution in the most affordable way possible. He's just plain trustworthy. My friends and family feel the same way. Repairs , upgrades, and he also stocks very affordable reliable computers and related items. I should also mention that he's really fast with repairs and communicating. I recently found out that he also has a shop in Pasadena. Do yourself a favor.call or text.”
“Hello I just want all to know that Rockey was great this late afternoon he help with my I phone 15 for some reason it was like on zoom 100 plus % he took care me with issue right away less thank 10min shout out to Rockey great to find excellent customer service these days Thank you again”
“i love gamestop. better players, better games. Gameboy or Gamecube? GAMESTOP!! Nintendo? Or Nintendon't mix that up players. its gamestop. act like you know/no/kno Right Noww.”
“It's not where GPS shows you, it's in a corner of the parking lot. If you reach the GPS location and find nothing, keep going turn off the GPS, the store is near sugar coat nails.”
“JB was able to resolve all of my troubleshooting issues with my network, he was extremely professional, patient and very knowledgeable. He went above & beyond w his expectations. JB shall be our next Metro executive. Ty JB”
10AM - 8PM
3825 Grand Ave, Chino
Mobile Phones
“It’s not often I write up a review… but Gerry at this store was great! I had issues with a trade-in offer and he walked me through the entire process to get it resolved. He was friendly, professional, and deserves the praise!”
“Spectrum store in Chino is now offering bundling your mobile services with the Internet. I had spectrum for my Internet for years, but I took the chance to come over from AT&T to Spectrum mobile and they offered me outstanding program. Elijahwas very helpful, knowledgeable courteous he assisted me in reporting over my phone number adding my tablet and my watch and integrating it with my Internet service. They gave me an outstanding price you can’t go wrong. The store is clean often very busy, but you can sign up and they will be with you shortly. Elijah also was an outstanding employee. Thank you for his help”
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“I came to this store for a phone upgrade and Logan assisted me throughout the whole process. He was incredibly helpful and friendly. If you or anyone you know needs anything phone related, Logan is your guy. 10/10, would come to this location again.”