Credit Unions in Culver City, CA

“Josh, and Bianka, have a natural sense of what Customer Service mean. When I walk into the Branch, I am really hoping that both or one of them are available.They are Absolutely ? an asset to this Credit Union, under the Supervision of Rolando Morales, who's Customer Service is Superb...Excellent Leadership.Thank you so muchRochelle Vallery”

“Adam H. at the Culver City branch was so so so patient with my partner and I and answered all of our many questions while opening our joint account with him. If you are someone who is scared of adulting and doing things at the bank - Adam is your guy. 11/10 service.”

“I have been an FECU member since 1999. Unfortunately, since the pandemic and even yesterday the Culver City location seems to suffer from multiple issues. True they offer snacks and chips, but that did not help yesterday when I went there to get a new debit card because my account got hacked again through Facebook probably or the internet for like the 8th time with this FECU debit card. In the past, they have been quick to replace the debit card. However yesterday was not a good day for me, I took my mom out of the senior center who is handicapped. I drove all the way across the 10 freeway and the 405 in traffic. Finally when I arrive to the Culver City location, I get greeted by a lady with an iPad. Sadly, she informs me that the debit card machine is broken not just at her branch but at all branches altogether. Now numbers put yourself in my shoes You just heard what I said I've driven all the way across traffic only to be told bad news. I also overheard another member in the office yelling that his $5,000 were missing and what they were going to do about it? I immediately thought this bank unfortunately has a lot of red flags at the moment. I then decided to tell the girl to please close the account but I decided you know what keep at least a dollar in the account because they do offer good things like low interest rates when you want to buy a car. In essence yesterday was on a good day I have made a new appointment for tomorrow hopefully that debit card machine is up and running and I don't find myself driving all the way over there to be told again that the debit card machine is broken. This is my story :-) To further add, Bank of America when there is fraud activity they are quick to inform you and they are readily available much more than a credit union such as FECU again this is just my point of view everyone has their story. Finally, I do like working with First entertainment credit Union when it comes to getting auto loans, and home equity line of credits. The rates are very reasonable compared to other banks and for that purpose I will forever be a member of first entertainment credit Union. Stay safe ? ❤️”