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“Great service overall, Charles quickly response with email and text of your questions. Sadly the car can’t be fixed. He deals with my insurance company and submitted pictures. Wonderful experience with house of miracle.”
“Great service! They are very professional, reliable and kind; the prices are very very reasonable in both working hours and parts; when you see the bill and check the prices of the parts online there is almost no difference, which is pretty unusual as most places add a big percentage on parts. On top of that they are 100% honest: yesterday I went there thinking that my car had a serious overheating problem and they called me a couple of hours later telling me that the car was OK and the problem was caused by an incorrect usage of AC; they (the owner and Carlos) kindly explained to me the issue when I picked up the car today and didn't charge anything.
My car is an old Toyota Camry and my business with them is mainly maintenance, which for this car is very cheap: basically some oil a couple of times per year, so I'm not a big source of income; they just take care and respect all their customers; I love that.
This is one of those places where you'll always see a lot of cars and it's clear to me why so many people trust them.”
“Chuck is an honest man and helped me with the side mirror replacement. He allows me to bring in my own part and only charges a reasonable price for the labor. Job was done fast and decently.”
Open 24 hours
10262 Imperial Ave, Cupertino
Auto Repair
“Knew I needed to replace all four shocks on my 24-year-old car. Nasir and Bilal replaced the shocks. I know longer feel the bumps on the road. I'm happy with the work done by First Auto Mechanic in Cupertino.”
“Solid oil change—quick, friendly, and no upsell pressure. They explained what they did and left the car running smooth. Here in Cupertino, CA, I appreciate the timely service and fair pricing. Definitely recommend for a reliable pit stop on the road. ???”
“I came to get a vehicle inspection and was given great customer service. The crew working are all friendly and very respectful. Was taken care of quickly, thank you.”
“Amazing mechanics— I’ve brought my old Integra to this place the first time for a coolant replacement and Yun identified a bunch of issues that were making it difficult to drive. On the second trip, he swapped out a warped rotor and didn’t charge me for the brake fluid replacement. Incredible service at great prices, and he doesn’t charge you when he doesn’t have to. I couldn’t be happier with the way my car drives now.”
“unpretentious machine shop with fair prices. resurfaced the cylinder head & exhaust manifold on my 95 miata and ran a pressure test for around $300. from the lot, it looks like they’re experienced with classic cars.
they disassembled and reassembled the cam shafts from my cylinder head and returned it as received in top dead center. thank you for the attention to detail!”
“This man is a very nice person. He has helped me solve many problems. You can get fair prices here without being scammed. For some services, he didn’t even charge a fee. He also gives tips to help children with disabilities. God bless him.”
“(Updated). Thanks for the follow-up and the clear explanation, Felisha. I appreciated you take the feedback seriously.
Below average experience. Had my car for services and was told it would’ve be 1-2 hours wait. Decided to stay and waited for it. After 2.5 hours closed to end of the day. The manager approached me told me an option to stay for had more hour or come back the next morning. The technician forgot my order somehow. I decided to stay for had more hour and rushed to my next event since I was late. Since it was late and dark when I picked up my car, I didn’t check the tires on site. Late the next day, I found out one of the wheel cover had a 1 inche by 0.5 inche broken off. Not recommended this place.”
Open 24 hours
19550 Stevens Creek Blvd, Cupertino
Auto Repair
“Best auto shop in Bay Area!!!
I’ve dealt with countless auto shops over the years, but none have come close to the level of integrity and professionalism I experienced here. This is hands down the best auto shop in the entire Bay Area. The owner isn’t just honest—he’s unbelievably trustworthy and takes full responsibility for every detail. It’s honestly frustrating how rare it is to find someone like him in this industry. Other places should be ashamed by comparison.”
“Habib has been maintaining our cars for many years, and I’ve recommended him to many friends who’ve saved a great deal thanks to his efficient service. I usually just hand over my keys with full confidence that he’ll resolve the issue promptly and never overcharge :)”
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“I took my car in for an oil change and transmission flush - and saw that the front wheel fork was in bad shape when they hoisted the car up.Al gave me a very fair estimate for the car, and a loaner for the duration of the repair.
Then, while putting the parts in, they noticed that two of the bolts were stripped, and they had to order new bolts from Mercedes. This took an additional 2 days, and added only around 80$ to the repair. Al let me keep the loaner car till my repairs were done!
I know from experience that nobody else would keep a car back for 2 days for an extra 80$ in repairs - these are some of the most professional people I have seen. I will definitely be bringing my car here again.”