This USPS location at 21701 Stevens Creek Blvd provides reliable and affordable mail and package delivery services, handling over 47% of the world's mail. It offers over 30,000 retail locations nationwide, with the added convenience of walk-in passport services. Customers appreciate the helpful and friendly staff, who assist with shipping options, forms, and passport applications, making the process easy and smooth. The staff are known for their knowledge and kindness, often accommodating customers' needs and providing support even when documents are missing. The lobby stays open on weekends, allowing customers to drop off packages or purchase shipping labels through self-serve kiosks during their weekend errands. Many reviews highlight positive experiences, mentioning staff members who go above and beyond to ensure customer satisfaction. Overall, this USPS location is praised for its friendly service, helpful staff, and convenient hours, making it a trusted place for mailing and passport needs.
Alexis is professional, empathetic, practical.and quick to get things done. Unfortunately I cannot give 10 stars, else I would.
Alexis - Thx for helping us on the passport applications for our boys. Great experience and it was fast. Your professionalism and warm attitude is very much appreciated 👏
February 2025
Carlos is the best! She noticed that I was overcharged by $1 at the last second and corrected it!
November 2024
Best part of this USPS is that the lobby is open on weekends. When I have to run my errands on weekends, it’s helpful I can at least dropoff or purchase shipping labels for packages using the self-serve kiosk.
