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8:30AM - 5PM
21701 Stevens Creek Blvd, Cupertino
Post Offices
“Gotta drop this review after my visit.
Their hours are updated so don’t worry about what others said in their review.
I’ve been here twice and served by different staff member. They are SUPER FRIENDLY compare to so many locations I have been to. Enjoy coming here everytime. There’s generally no wait in the morning.”
12 - 4PM 8 - 11AM
51 E Campbell Ave, Campbell
Post Offices
“This place has one of the nicest gentleman working as a clerk . Got my package dropped off here and he was very kind to box it up would recommend this place to anybody in the area”
“I want to highlight Ranjan’s outstanding customer service at this USPS location. All the staff out here is very courteous in general but I only happened to get on Ranjan's counter for most of my visits. Her courteous, professional, and friendly approach makes every visit a pleasant experience. She consistently goes above and beyond to ensure customers feel valued and supported, leaving a positive impression every time. I sometimes drive out of the way to this location as it is always a pleasant experience.”
6:00 AM - 7:00 PM
500 W Hamilton Ave, Campbell
Post Offices
“Okay to start I feel like an ass-hat for not leaving a review the first time I used Robert! Shame on me. Anyway... I had such an amazing experience with Robert and his crew the first time he moved us that I reached out again when we were relocating from the Bay Area to Long Beach, just to see if he knew long-distance movers who were good that could get us down there. Well luckily for us, Robert does all kinds of relocations, including long-distance! He promptly scheduled an appointment to come to view our place, he showed up on time and was as polite and professional as always. We received our estimate the same day and again he was upfront about all of the charges and explained how he works on a flat rate - which was good to know considering gas prices and other factors involved in a long-distance move. We didn't want any surprises at the end! The guys showed up on moving day right on time and worked tirelessly to get us moved out quickly. The next day they were ready to go at our new place in Long Beach, bright and early, and got us all settled within a few hours. The payment was super easy as well now that he takes Zelle as a cash! I have moved alot in my lifetime and its always something I've dreaded. Knowing Robert and his team have my back seriously made both moves with them totally... boring. LOL. My biggest complaint is that I don't know what to do with myself because I'm so used to having to babysit or help other movers. Not with these guys! 10/10 recommend.”
“Tony, What an energetic person he is! Extremely calm, patient, and deeply attentive with customers. I have never experienced this type of outstanding service before—he handles the entire business so smoothly, almost single-handedly. USPS truly needs more people like him to achieve even greater milestones.”
“feels like it’s stuck in the past — think government throwback vibes lol
But the customer service is very much in the present, and clearly aiming to do its best for the future
Overall, an outdated edifice with genuinely good staff.”
“Surprised to see more than 3 people working the counter. They all apologized for the wait which wasn't that bad, considering. Francine who helped me was very friendly and helpful.”
“Went there Friday and 6 people ahead of me. Asian worker very organized and he managed to get line down then second worker came. Didn’t wait that long. Staff always nice st this one. Good job!”
8:30AM - 5PM
545 Meridian Ave Suite D, San Jose
Post Offices
“Art was very helpful and Pleasant to interact with. the entire operation is pretty efficient although they always seem under staffed.
Great people!”
8:30AM - 5PM
1165 Lincoln Ave #150, San Jose
Post Offices
“The lady was very polite and helpful. I have never sent a package before and needed to do this for lawyers. It worked out well. She helped ensure that all the details were correct and she is very courteous.”
“The post office has been around for 250+ years. Are you all just crawling out of a rock? Stop supporting AI and do some research on how to mail. It takes about 5 seconds just as much time as it would take the clerk to explain.”
“Clear instructions and great service.
I went for a passport appointment today, at the time I entered the room, the staff gave clear instructions on where is the waiting area. The whole process happened in a private space, it was
fast and efficient, the staff is experienced and caring as well.”
“I've only had positive experiences with this USPS location, going back 8+ years. In particular, Jose is friendly and professional, and always goes out of his way to help me answer questions about different packages/services.
Today, while I was searching for a pen, another customer advised me to ask Jose for help if needed. The realization that so many neighbors have had great experiences here inspired me to leave a review.”
“I had the best experience with USPS this morning. Ms Jativder (clerk 11) is the most helpful, friendly, and professional clerk that I have ever met at USPS! Thank you for your outstanding service!”
9AM - 12PM 1 - 4PM
1525 Gold St, Alviso
Post Offices
“I have a good experience with the staff for passport. I came after lunch to try my luck with walk in without appt and the staff was able to accommodate me since there was a last minute cancellation . Easy breezy once you have all the doc ready. I do have online appt at this location on different date and they asked me to cancel immediately so others can book it.”
“I have been using this post office for as long as it has been there and have found the staff to be mostly helpful, courteous, and friendly. Sometimes I have to wait 10 minutes give or take.”
“My review is for passport application with an appointment. I had a smooth experience for this service. I was second in line when I reached 15 minutes before my appointment. I was served within 10 minutes of me being in line. The staff member helping us (Annaysa) was courteous and took care of all of our documents very well. She spotted a mismatch in one of the documents which probably could have gotten our application rejected. Within 10 minutes, we were done with our application review, oath-taking and mailing our application. Very happy with the service I received here.”
“Went to this post office recently to mail a package and was so grateful for the staff member I was helped by (thanks Jessica!). The previous day I tried to make sense of my options using the website but only ended up more confused at the number of options and price points. Thankfully, despite not being sure about which mailing option I wanted to go with, the staff member was kind enough to walk me through the options that made the most sense for my situation. She was super knowledgeable and understanding of my needs/helping me make a final decision. She even recommended I take a picture of everything being mailed so I would have a confirmation of sorts in addition to the tracking number. When I went it was quite busy but the 2 members on staff were efficient allowing for the line to progress quickly and for everyone to get on with the rest of their day.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
“In a recent conversation regarding frustrations with mail delivery services, a postal employee addressed customer concerns about delays and inefficiencies at their local post office.
First Statement: The employee explained the limitations of the local post office, clarifying that it operates only as a retail window and not as a carrier annex. This means that while mail does arrive at this location, delivery carriers work from a different facility. If a delivery attempt fails, a notice is left, and packages are brought to the post office for customer pickup later, which can sometimes take up to two days depending on the workload.
Second Statement: The employee acknowledged broader frustrations faced by postal workers nationwide due to changes implemented by the current administration. They highlighted that recent layoffs and a shift towards hiring inexperienced temporary workers have exacerbated issues within the Postal Service, resulting in slower mail delivery and increased instances of lost mail. The employee emphasized that postal workers are actively protesting these changes in hopes of improvement but warned that challenges are likely to persist over the next few years.”
“Rapid Drop off is extremely convenient.
Scan prepaid label -> select options accordingly -> print out receipt -> drop off in the bin nearby/pass to the USPS staff over the counter
In and out within a minute or two”
“Esmeralda went above and beyond to track down my missing package. She kept me updated throughout the process and ultimately found it. I really appreciate her dedication and excellent customer service.”
10 - 11:30AM 12:30 - 3PM
67 N Akron Rd, Mountain View
Post Offices
“Very nice and knowledgeable USPS employee answered all my questions
On getting the access to the Postal Office - I've just demonstrated my CA driving license, stated that I wanted to visit the Post office to check for my mail and I was allowed to drive in with no further questions”
“The bad reviews are justifiable, especially since the USPS website is not helpful at all. However, when you do know the correct pick-up hours, then there's not much to complain about. I had to pick up some mail because my address isn't fully validated or something, and it took under 5 minutes for them to find it all.
They should consider adding another timeslot, like on a weekend or maybe in the evening.”
“Knowledgeable and efficient staff at San Jose's First Street at St. James Park office!
I was doing a change of address for my recently deceased parents and their recently closed business.
I had all the documents specified on the USPS website. The staff member had both parents individually forwarded, and the company forwarded while leaving the live-in helper's mail going to my parents house until the helper moves out.
Maybe 10 minutes for all three changes. Wow.”
“This is one of two Post Offices in the area that I know of that has a Self-Service Kiosk AND where the lobby is open 24 hours - AMAZING ? LIFE SAVER! The other Post Office with 24-hour Kiosk access is in downtown Mountain View. SO GRATEFUL! I can never make it to the post office before they close - so I LOVE LOVE LOVE the 24-hr Self-Service Kiosk. You can buy postage, get Priority Mail packaging and mail it all on your own. We are so lucky to have this available to us and I hope they never decide to close the lobby. Thank you USPS. Big fan of this service!”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
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“Went on a whim for the FBI fingerprinting service after trying several others in the area without luck, and Alexis/Lam were amazing at getting me in and out. So grateful they were able to help me out in a fired my and expedient matter! They were treating other customers very kindly and with patience despite the intermittent long lines. Thank you!”